Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on it.
Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i
It happened to me after I played one Park game and went into the subway since I didn't know what it did. The game crashed then my badge progress reset and I had to watch like 15 minutes of cutscenes again. Luckily I didn't use any VC yet.
Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on it.
Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i
Originally posted by mikealltogether
It's been five hours and I haven't received a single response to my ticket. Looking at the 2K support Twitter account, it appears this has happened to thousands of us.
This thread isn't to report a bug, but instead is an attempt to increase visibility of a very serious situation. Many people have lost hours of their time and a lot of real money in VC from this issue.
It should be an absolute top priority to resolve this problem.
The best way to get noticed by 2k support is tweeting them your ticket number and telling them politely your issue. You'll see things move along a lot quicker.
Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on it.
Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i
Happened to me also...now I'm scared to even try and play the neighborhood. I didn't even get to play a Game as 85 before I lost my save lol. Just sent a ticket and tweeted 2k support. It's been 8 hours now though. Just having fun just playing quick games and checking out mygm for now...still mad though.
Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on it.
Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i
For you guys in this thread who had this happen, would anyone mind sharing which platform you're on and your gamertag? Working with our development team and this would help them look deeper into the issues they're already investigating.
I would also kindly ask you fill out a support ticket with @2KSupport as well.
Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on it.
Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i
Originally posted by LD2k
For you guys in this thread who had this happen, would anyone mind sharing which platform you're on and your gamertag? Working with our development team and this would help them look deeper into the issues they're already investigating.
I would also kindly ask you fill out a support ticket with @2KSupport as well.
I'm on the Xbox one and I won a game in the park a 80 overall legend edition with 6 badges and my player is gone.... it says I have a 60 PF now... Game tag is MikeB04
Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on it.
Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i
Originally posted by LD2k
For you guys in this thread who had this happen, would anyone mind sharing which platform you're on and your gamertag? Working with our development team and this would help them look deeper into the issues they're already investigating.
I would also kindly ask you fill out a support ticket with @2KSupport as well.
Xbox one, gamertag is Osamabinsplashn
When I lost my save I was in the neighborhood when the "update required go to main menu" popped up. Exited out to menu, went to load up career and it wasn't there. My prelude character is still there but I it was a new career that got lost along with around 180k vc.
I filed a ticket about 8 hours ago soon after it happened. #2507643
Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on it.
Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i
Originally posted by LD2k
For you guys in this thread who had this happen, would anyone mind sharing which platform you're on and your gamertag? Working with our development team and this would help them look deeper into the issues they're already investigating.
I would also kindly ask you fill out a support ticket with @2KSupport as well.
I'm on Xbox and and this happened after like 3 hours of gameplay. Lost 200,000 VC.
GT: XxPiCkLexX
Filled out a ticket with support a few hours ago and haven't heard anything from them. I would just like the VC at the very least since I wasn't very far into the game.
Last edited by XxPiCkLexX; 09-15-2017, 01:17 PM.
Reason: misspelling
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