The exclusive rights definitely hurt the gamers of the world, but not adding fatigue is all on EA. They really need to drop the "If it's in the game, it's in the game" slogan because that's false advertisement.
I think that slogan went out in the late nineties lol. EA's games now are more focused on the casual gamer.
According to my old marketing professor, satisfaction is when product performance meets or exceeds consumer expectation.