2K dropped the ball, BIG time.

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  • LivingLegend
    The Living Legend
    • Aug 2010
    • 583

    #1

    2K dropped the ball, BIG time.

    I know for a fact that I'm not the only one this has happened to. But I got my copy last night and the manual is in French and there is no online code listed on the back of the manual.

    Getting a manual in French is absolutely inexcusable when you buy the game at an American retailer.

    All of you should check your manuals if you haven't done so.
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  • birthday_massacre
    Pro
    • Jan 2013
    • 614

    #2
    Re: 2K dropped the ball, BIG time.

    Originally posted by LivingLegend
    I know for a fact that I'm not the only one this has happened to. But I got my copy last night and the manual is in French and there is no online code listed on the back of the manual.

    Getting a manual in French is absolutely inexcusable when you buy the game at an American retailer.

    All of you should check your manuals if you haven't done so.
    If you want the preorder code its on your receipt.

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    • LivingLegend
      The Living Legend
      • Aug 2010
      • 583

      #3
      Re: 2K dropped the ball, BIG time.

      Originally posted by birthday_massacre
      If you want the preorder code its on your receipt.
      No, that's for the Ultimate Warrior.

      I'm talking about the Online Pass that is printed on the back of manuals. My manual is in French and there is node code for the Online Pass.
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      • Sancty
        Rookie
        • Jan 2010
        • 90

        #4
        Re: 2K dropped the ball, BIG time.

        Originally posted by LivingLegend
        I know for a fact that I'm not the only one this has happened to. But I got my copy last night and the manual is in French and there is no online code listed on the back of the manual.

        Getting a manual in French is absolutely inexcusable when you buy the game at an American retailer.

        All of you should check your manuals if you haven't done so.


        You know for a fact that at least 2 people out of several hundred thousand have the manual in french.

        I'll admit it's an error but this is pretty much the definition of 2K dropping the ball small time.

        It certainly effects you and I'm not being unsympathetic as I would hate to be in your shoes but this isn't dropping the ball big time.

        You could A) return the game to your retailer and exchange it for a copy with an English code.

        B) Call 2K's customer service and explain the situation. I had to do this with Madden 13 last year and they gave me an extra code they had specifically for this reason.

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        • LivingLegend
          The Living Legend
          • Aug 2010
          • 583

          #5
          Re: 2K dropped the ball, BIG time.

          It's actually a very wide spread issue, check the CAWwwe forums, I simply posted it here because this is where I post.
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          • PVarck31
            Moderator
            • Jan 2003
            • 16869

            #6
            Re: 2K dropped the ball, BIG time.

            That's insane. Yeah, I would just call 2K. I'm sure they will give you the info you need, or send you an American copy.

            Or like it was said, you could see if you can exchange it.

            This sounds like something THQ would do, not 2K.

            But on the bright side - it seems the game is pretty good.

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            • mcavner
              Pro
              • Jun 2004
              • 708

              #7
              Re: 2K dropped the ball, BIG time.

              Originally posted by LivingLegend
              I know for a fact that I'm not the only one this has happened to. But I got my copy last night and the manual is in French and there is no online code listed on the back of the manual.

              Getting a manual in French is absolutely inexcusable when you buy the game at an American retailer.

              All of you should check your manuals if you haven't done so.
              Sacre bleu! C'est fou! Qu'allez-vous faire?

              Comment

              • inkcil
                All Star
                • Jul 2002
                • 5253

                #8
                Re: 2K dropped the ball, BIG time.

                Originally posted by mcavner
                Sacre bleu! C'est fou! Qu'allez-vous faire?
                Ha ha! I don't think he's going to do anything about it other than exchange it for an American copy.
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                • jvalverde88
                  Moderator
                  • Jun 2008
                  • 11787

                  #9
                  Re: 2K dropped the ball, BIG time.

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                  • kisstopher5
                    Rookie
                    • Jun 2010
                    • 56

                    #10
                    Re: 2K dropped the ball, BIG time.

                    2K dropped the ball because YOU got the wrong thing? Call them and I'm for sure they'll fix it. Jeez.

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                    • LivingLegend
                      The Living Legend
                      • Aug 2010
                      • 583

                      #11
                      Re: 2K dropped the ball, BIG time.

                      Originally posted by kisstopher5
                      2K dropped the ball because YOU got the wrong thing? Call them and I'm for sure they'll fix it. Jeez.
                      Uhh, 2K is the company sending French instructions to American retailers. I already did call them, but the fact that I even had to is ridiculous.
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                      • TJdaSportsGuy
                        Hall Of Fame
                        • Dec 2002
                        • 11146

                        #12
                        Re: 2K dropped the ball, BIG time.

                        Originally posted by LivingLegend
                        Uhh, 2K is the company sending French instructions to American retailers. I already did call them, but the fact that I even had to is ridiculous.
                        You've obviously never bought furniture from IKEA, lol. Dude, relax. The "instructions" are nothing more than a two-page pamphlet telling you which buttons do what, which you probably know already anyway. Is this little goof up really that big a deal?

                        Comment

                        • SmashMan
                          All Star
                          • Dec 2004
                          • 9785

                          #13
                          Re: 2K dropped the ball, BIG time.

                          http://support.2k.com/entries/279929...ne-Access-code

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                          • LivingLegend
                            The Living Legend
                            • Aug 2010
                            • 583

                            #14
                            Re: 2K dropped the ball, BIG time.

                            Originally posted by TJdaSportsGuy
                            You've obviously never bought furniture from IKEA, lol. Dude, relax. The "instructions" are nothing more than a two-page pamphlet telling you which buttons do what, which you probably know already anyway. Is this little goof up really that big a deal?

                            Considering this little goof up screwed myself and many others in the states out of online access codes, preventing us from playing online or being able to use any of those features despite the fact the game was purchased brand new.

                            Yes, I would say it's a very big deal.

                            Already went through that process almost 8 hours ago, and I'm still waiting.
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                            • dorneydave866
                              Banned
                              • Mar 2013
                              • 120

                              #15
                              Re: 2K dropped the ball, BIG time.

                              Sucks for people it happened to but I can't help but find it hilarious.



                              Outrage that this happens in AMERICA.

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