BETA TUNER DETAILS + FEEDBACK THREAD (UPDATED: DELAYED TIL 17th)
Originally posted by Ty_Hors;d-238655
Hey NHL Community,
We just wanted to start this thread off by saying thank you for your participation and feedback on the current gameplay tuner! We received a lot of feedback that we are currently collecting, as well as collecting your responses in the forums. As we reach the final stages of the Beta tuner rollback, the current gameplay tuner survey will close Wednesday, January 16th @ 3 PM PT.
BETA TUNER DETAILS
*UPDATE: Ahead of the tuner deployment, we encountered server deployment issues while doing final preparations for tonight's update. We are hoping to have it resolved tomorrow and live on Friday at 2 AM and will update on its status tomorrow.
We apologize for the delay and any inconvenience this may have caused.
Once the tuner is live, a Gameplay Tuner update will be downloaded that will revert the tuner update changes for online modes.
HOW TO PROVIDE FEEDBACK
On Friday, January 18th at 2 PM PT, we will be releasing the Beta Tuner Feedback Survey. You will be able to find a link to it in-game, on our Twitter, and in this thread when it goes live. The survey will be available until Thursday, January 24th at 02:00 PM PT.
As a reminder, you are only able to complete the survey once. Please be sure you've played an adequate number of games until you submit your feedback, as you will not be able to resubmit or change your answers after you have submitted it.
Additionally, in the Beta Tuner survey, we will also be providing an additional field to leave any additional comments regarding the Beta Tuner. You can also leave your feedback in this thread, or on social media by tweeting at myself (@TheFlopFish) or the EA SPORTS NHL account (@EASPORTSNHL).
LINK TO FEEDBACK SURVEY: Will be provided January 18th @ 2 PM PT.
FAQ
Q: What will have changed with the tuner rollback for online modes?
A: All changes in the NHL 19 Tuner Notes Master List will be reverted in all online modes.
Q: How can I rollback to the Beta Tuner for Offline Modes?
A: For offline modes, you can rollback to the Beta tuner by doing the following steps:
NOTE: Offline users will revert back to the September 1st Tuner update.
Q: Why do offline users have to manually change it?
A: We wanted to provide ability to allow offline users to continue using their preferred tuner in offline modes. This also provides with the opportunity to change back and play on the current tuner in offline modes to compare and contrast if you desire.
Q: Why are you doing this?
A: Find out why here
Q: What will happen after the Beta Tuner rollback is over?
A: Once the Beta Tuner rollback is over, the gameplay tuner will revert to the same one before the rollback (v1.3)
Q: When will you action on the feedback?
A: After the Beta tuner is over, we will be utilizing the feedback we received from the original Beta survey, the current gameplay survey, and the Beta Tuner Rollback survey. From there, we will utilize your feedback to help guide the next NHL 19 tuner update.
We just wanted to start this thread off by saying thank you for your participation and feedback on the current gameplay tuner! We received a lot of feedback that we are currently collecting, as well as collecting your responses in the forums. As we reach the final stages of the Beta tuner rollback, the current gameplay tuner survey will close Wednesday, January 16th @ 3 PM PT.
BETA TUNER DETAILS
- WHEN: Friday, January 18th at 02:00 AM PT until Friday, January 25th at 02:00 AM PT*
- WHERE: All Online Modes (Offline users can switch back to it through settings; explained below)
- WHAT TUNER WILL THIS BE: Tuner 1.00 from the NHL 19 Beta that was released on August 2nd
*UPDATE: Ahead of the tuner deployment, we encountered server deployment issues while doing final preparations for tonight's update. We are hoping to have it resolved tomorrow and live on Friday at 2 AM and will update on its status tomorrow.
We apologize for the delay and any inconvenience this may have caused.
Once the tuner is live, a Gameplay Tuner update will be downloaded that will revert the tuner update changes for online modes.
HOW TO PROVIDE FEEDBACK
On Friday, January 18th at 2 PM PT, we will be releasing the Beta Tuner Feedback Survey. You will be able to find a link to it in-game, on our Twitter, and in this thread when it goes live. The survey will be available until Thursday, January 24th at 02:00 PM PT.
As a reminder, you are only able to complete the survey once. Please be sure you've played an adequate number of games until you submit your feedback, as you will not be able to resubmit or change your answers after you have submitted it.
Additionally, in the Beta Tuner survey, we will also be providing an additional field to leave any additional comments regarding the Beta Tuner. You can also leave your feedback in this thread, or on social media by tweeting at myself (@TheFlopFish) or the EA SPORTS NHL account (@EASPORTSNHL).
LINK TO FEEDBACK SURVEY: Will be provided January 18th @ 2 PM PT.
FAQ
Q: What will have changed with the tuner rollback for online modes?
A: All changes in the NHL 19 Tuner Notes Master List will be reverted in all online modes.
Q: How can I rollback to the Beta Tuner for Offline Modes?
A: For offline modes, you can rollback to the Beta tuner by doing the following steps:
- From the home menu, scroll down to All Modes
- Go to "Settings"
- Go to "Gameplay Sliders"
- Under General, go to "Gameplay Version" and switch it to v1.00
NOTE: Offline users will revert back to the September 1st Tuner update.
Q: Why do offline users have to manually change it?
A: We wanted to provide ability to allow offline users to continue using their preferred tuner in offline modes. This also provides with the opportunity to change back and play on the current tuner in offline modes to compare and contrast if you desire.
Q: Why are you doing this?
A: Find out why here
Q: What will happen after the Beta Tuner rollback is over?
A: Once the Beta Tuner rollback is over, the gameplay tuner will revert to the same one before the rollback (v1.3)
Q: When will you action on the feedback?
A: After the Beta tuner is over, we will be utilizing the feedback we received from the original Beta survey, the current gameplay survey, and the Beta Tuner Rollback survey. From there, we will utilize your feedback to help guide the next NHL 19 tuner update.
Comment