Jokes aside, this is what pisses me off about the 360 and why I won't support it on multi-platform games anymore.
Redesigning and releasing a new system that DOES NOT FAIL should be their utmost concern.
However, since people don't care that they get to lease a video game system with 3 years service things will be business as usual over at MS. They have
no control.
Make a new system, people buy it, it dies, they send it in and we send it back.
Rinse and repeat.