I don't think you understand his point. One of the big improvements of 2K's game is the presentation. A large component of presentation is crowd reactions. Personally, it has been a long time coming. The developers have said that crowds react realistically (get louder during clutch situations, appropriate reactions to homeruns and big hits, etc.) and if we are to believe that, then it would only make sense that we would see more than lukewarm applause for a TRIPLE PLAY.
Watching the videos, this is probably my main gripe with what I've seen. The crowds LOOK wonderful, but I don't feel I've heard appropriate reactions to homeruns and big plays.
Sorry. I see he was talking about the commentary, but my point still stands. Commentary and crowds need more excitement when it's called for.