Nah, I don't really agree with that. Do you feel that developers posting here is an admission of incompetence? It would be another form of feedback, which they have demonstrated is important to them. I think their involvement here is a hugely positive thing, and more involvement would be beneficial for everyone. (Madden hopefully proves that.)
And I don't get the "I want a discount if I do rosters" line of thinking. They don't promise anything in regards to rosters, we have just come to expect something better than what we have right now. There won't be one mention of rosters in their advertising campaign. And as I pointed out in my previous post, no matter how much effort is put in, they will not be correct in June/July. They need to change throughout the season, so either they do roster updates (I'm all for that, and that topic rarely is brought up) or the community does them (which has worked to this point).