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Old 08-19-2009, 02:41 PM   #42
sois
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Re: Enough waiting, I want answers

Quote:
Originally Posted by The GIGGAS
I work as a Software Engineer, and we're working on bugs in a system that was released a year and a half ago because it doesn't work properly for some customers, even as we have moved on to a new version.

Don't give me that. That's absolutely ridiculous. No software will 100% work properly, unless it is the most basic program, printing out "Hello, world."
I work at a software company too. My company addresses the issues promptly and we provide top notch customer service. If we can't fix it, we offer alternative ways to get the tasks done. We will refund unhappy clients.

I hope your clients are looking for alternatives. If our clients paid us and the software was broken FOR A YEAR AND A HALF, you bet your bottom dollar that they would move to a competitor.

Let me guess, your company doesn't have any competition?
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