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Old 08-19-2009, 02:47 PM   #44
The GIGGAS
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Join Date: Mar 2003
Location: Rose City
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Re: Enough waiting, I want answers

Quote:
Originally Posted by sois
I work at a software company too. My company addresses the issues promptly and we provide top notch customer service. If we can't fix it, we offer alternative ways to get the tasks done. We will refund unhappy clients.

I hope your clients are looking for alternatives. If our clients paid us and the software was broken FOR A YEAR AND A HALF, you bet your bottom dollar that they would move to a competitor.

Let me guess, your company doesn't have any competition?
No, we do. It's that this software has THREE developers, plus it's not even close to the flagship product. Don't push this on me.

They delivered a product after a lot of hard work. Let them take a week vacation.
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