I think that his point is that there is a difference between understanding that the game is flawed, but enjoying it anyway, and purposefully going out and looking for all the different ways the game is flawed and complaining about them.
I've watched a bunch of the videos that various people (apex, RMoody, versuz and others) have made, but I've also only seen one or two of the many things they find wrong with the game actually happen while I was playing. Remember, when you're watching the videos, you're only seeing what they want you to see, so they very well could have run a play 1000 times before getting the thing they are showing in the video to happen.
Is Madden flawed? yea, but it can be compensated to a degree with slider adjustments, and the problems that remain after that are minor enough or infrequent enough that the game is still enjoyable. Is it frustrating when my top-ranked run defense gives up 150 yards and 2 TDs in one game? Yea, but it happens in real life too, so it's hard to get too upset about it.