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SeventhWard · 12-01-2009, 04:24 PM

Wow - you couldn't do an EVEN EXCHANGE at the store? Two weeks or no two weeks, if you've got a receipt for something you bought and need to exchange it for the SAME TITLE - you should be able to do that at the store. That's customer service 101.

If some retailer won't honor that - they suck and you should beef with them.

I don't think I would've sent EA Sports my game disc WITHOUT any kind of prior conversation or confirmation from them. Where's the proof that you even sent them a game?

I feel your frustration but I'm not sure you did this right.

Good luck, man.

-SeventhWard

12-01-2009, 04:24 PM	#15
SeventhWard Rookie OVR: 16 Join Date: Jul 2008 Location: Los Angeles, CA Blog Entries: 5	Re: Right on the ball EA Wow - you couldn't do an EVEN EXCHANGE at the store? Two weeks or no two weeks, if you've got a receipt for something you bought and need to exchange it for the SAME TITLE - you should be able to do that at the store. That's customer service 101. If some retailer won't honor that - they suck and you should beef with them. I don't think I would've sent EA Sports my game disc WITHOUT any kind of prior conversation or confirmation from them. Where's the proof that you even sent them a game? I feel your frustration but I'm not sure you did this right. Good luck, man. -SeventhWard