Ah - that I agree with. Gamers have become more demanding of their games as tech advances and online forums like this do make those feelings/critics more visible, even viral in some cases - especially with the rise of YouTube and the like.
Perhaps YouTube has done more to influence/impact things than even forums. Nothing like being able to make and publish a video and link it everywhere. If a picture is worth 1000 words - how much is a video worth?