That's not the case. They have a current troubleshooting message under 'news' for people having that issue. They even stated that they have 20x more codes than community members.
you can see that by going to the community site and click on news. I say that because when I use the link it isn't updated, you have to refresh or click news to get things newer to show up. Most of the issues they said came from hotmail and AOL if I remember correctly.