You have to activate the online pass. If you don't have a working online pass, you have to either buy it or 'kick rocks (awesome, btw)'.
Am I the only one to see an INCREASE in the number of batted balls since DLing the tuner? I swear I played this game since the day it came out and only had one or two, and since the tuner, the number has jumped through the roof.
Though now that I think about it, I did have a QB graduate and a new, less talented QB took over. Wonder if that has something to do with it? Regardless, way too many for it to have been "fixed".