You make good, fair points. The only thing I'll say is that, as the lead designer, you have to sort of see your job as being the coach of the Dallas Cowboys. Huge franchise, great, long tradition, but in the minds of many, it's been disappointing for years. And I don't mean since you took over and became the lead man, I'm talking years before you likely came on board.
So I think people are venting (and maybe to a degree unfairly) because they want the game EA is capable of producing--but for whatever reason hasn't. Just like the Cowboys fans want to see their team go deep into the playoffs, Madden fans, too, are tired of the wait till next year feeling that seems to permeate these boards.
I don't think people complain because they enjoy it. I think they do so because they've played great console football games in the past, and they feel that the Madden franchise--ever since the "next gen" consoles hit store shelves five or six years ago--has been underachieving, while other sports get incredible video game representations.

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