Operation Sports Forums - View Single Post - OS Roundtable: The Player Tendencies Snafu

andygilbert · 11-03-2011, 10:11 PM

I have bought every NCAA football game dating back to Bill Walsh College Football and this is the first time I have seriously considered boycotting EA with any game. Case in point I sent a message to customer service at EA in which it tells you that they will reply within 24hrs. or less that was October 14th. I got a response today November 3rd. I mentioned this to show everyone how Jonny on the spot they are over there. I have worked in sales and customer service for more that 10yrs. and if this were the way I handled things when one of my customers have a concern and I let it linger this long they would purchase from another company or would not purchase a product of want not of need.

11-03-2011, 10:11 PM	#19
andygilbert Rookie OVR: 3 Join Date: Jul 2004	I have bought every NCAA football game dating back to Bill Walsh College Football and this is the first time I have seriously considered boycotting EA with any game. Case in point I sent a message to customer service at EA in which it tells you that they will reply within 24hrs. or less that was October 14th. I got a response today November 3rd. I mentioned this to show everyone how Jonny on the spot they are over there. I have worked in sales and customer service for more that 10yrs. and if this were the way I handled things when one of my customers have a concern and I let it linger this long they would purchase from another company or would not purchase a product of want not of need.