Generally, big companies where people have to deal with the media give a media training to their employees. Some times, even Teams give this options to his players... at least in soccer. Thatīs the reason you see those generic answers, like the time excuse. Iīm used to see this in several Companies, I would be surprised if EA do not give this options to his employees who need to interact with media.
Unfortunately for the ones who care about the famous "little things", Loomas first response at his twitter appears to be what he really think about this subject. By his change of tone(in my opinion), someone at EA responsible for this area told him to come back to the mode he learned at his media training.
The interaction between him and
PGaither84 say it all, we, the ones wanting those features back, need to be prepared for a lonnnnnnnnng wait.