Obviously vehicles are different from software. If the A/C was digital, would that help you understand?
The point is that people are being sold something that doesn't work like advertised year after year. I've already given up on NCAA and I'm getting there with Madden.
Years of bad AI play calling, time outs at 1:01, bad depth chart AI a few years into franchise mode, broken sliders, broken zone/man defense, bad line play, and the list goes on. Yet another year of the "calm down, it's just a game" nonsense. EA just needs to freaking step it up, but really, they need competition. When is the license up?
And last gen Madden was almost always good (not flawless) out of the box, IMO, because they knew they had to get it right the first time.
Now, patches make devs lazy. No need to have everything tight for the release when 2 months later you can fix the bigger bugs.
It is genius.