So I contacted 2K again...

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  • o FightingIrish
    Rookie
    • Jun 2012
    • 24
    #1

    So I contacted 2K again...

    So I contacted 2K after work yesterday, waited an hour and ten minutes until they answered. They looked up my ticket and the man told me I shouldn't delete my 2K account even though on Thursday I was told that's what I needed to do. After doing trouble shooting he told me its my Xbox and the cloud saves caused this, and told me call Xbox...so I did. We went through the trouble shooting and the cause of my game crashing to the GAMES menu that it had to be 2K. I went to call 2K and waited for over an hour and a half and then a recorded message that 2K support hours are over and call back tomorrow at 10am. So I am completely unable to play any games without crashes on this Xbox gamer tag. I can play on my other gamertag just fine. I'm so fed up with 2K and their BS and run around.
    Tags: None
    • itzdaviddxd
      Rookie
      • Dec 2012
      • 190
      #2
      Re: So I contacted 2K again...

      Originally posted by o FightingIrish
      So I contacted 2K after work yesterday, waited an hour and ten minutes until they answered. They looked up my ticket and the man told me I shouldn't delete my 2K account even though on Thursday I was told that's what I needed to do. After doing trouble shooting he told me its my Xbox and the cloud saves caused this, and told me call Xbox...so I did. We went through the trouble shooting and the cause of my game crashing to the GAMES menu that it had to be 2K. I went to call 2K and waited for over an hour and a half and then a recorded message that 2K support hours are over and call back tomorrow at 10am. So I am completely unable to play any games without crashes on this Xbox gamer tag. I can play on my other gamertag just fine. I'm so fed up with 2K and their BS and run around.
      This exact thing is happening to me ! I also called 2k and they just asked me to email them with more information. Nothing happened as of now but I guess it is to their attention now.

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        • LakersNation
          Banned
          • Nov 2013
          • 202
          #3
          Re: So I contacted 2K again...

          Anything new?

            Comment

            • LakersNation
              Banned
              • Nov 2013
              • 202
              #4
              Re: So I contacted 2K again...

              ?? Anything

                Comment

                • o FightingIrish
                  Rookie
                  • Jun 2012
                  • 24
                  #5
                  Re: So I contacted 2K again...

                  Originally posted by LakersNation
                  ?? Anything
                  My account has yet to be fixed, but I received 175k in VC yesterday morning for no reason.

                    Comment

                    • LakersNation
                      Banned
                      • Nov 2013
                      • 202
                      #6
                      Re: So I contacted 2K again...

                      Originally posted by o FightingIrish
                      My account has yet to be fixed, but I received 175k in VC yesterday morning for no reason.
                      Interesting. That's the least they could do so hopefully they start giving VC to people with issues.

                        Comment

                        • jfleming40
                          Rookie
                          • Oct 2003
                          • 48
                          #7
                          Re: So I contacted 2K again...

                          I having zero success. Once I asked for a refund they started ignoring me.


                          Sent from my iPhone using Tapatalk

                            Comment

                            • crazykid212
                              Rookie
                              • Dec 2013
                              • 51
                              #8
                              Re: So I contacted 2K again...

                              I made it to tier 2 baby wish me luck!

                                Comment

                                • crazykid212
                                  Rookie
                                  • Dec 2013
                                  • 51
                                  #9
                                  Re: So I contacted 2K again...

                                  Originally posted by o FightingIrish
                                  My account has yet to be fixed, but I received 175k in VC yesterday morning for no reason.
                                  Also did you get to tier 2 and if you did how long did it take after that point?

                                    Comment

                                    • nuckles2k2
                                      MVP
                                      • Sep 2006
                                      • 1922
                                      #10
                                      Re: So I contacted 2K again...

                                      Originally posted by crazykid212
                                      Also did you get to tier 2 and if you did how long did it take after that point?
                                      I've been in Tier 2 support since Nov 18.

                                      Not sure what's taking so long, but good luck.

                                        Comment

                                        • MagicFan4Life
                                          Rookie
                                          • Jul 2008
                                          • 418
                                          #11
                                          Re: So I contacted 2K again...

                                          Remember, they supposedly close your ticket after 7 days, so beware of that.
                                          Not changing this Sig til the Orlando Magic win a championship (Technically Started 1-30-08)

                                            Comment

                                            • Zab
                                              Rookie
                                              • Apr 2004
                                              • 87
                                              #12
                                              Re: So I contacted 2K again...

                                              Damn, 175K VC goes a pretty long way in My Player, but practically defeats the purpose.

                                                Comment

                                                • RangersCruz
                                                  MVP
                                                  • May 2012
                                                  • 3275
                                                  #13
                                                  Re: So I contacted 2K again...

                                                  Originally posted by nuckles2k2
                                                  I've been in Tier 2 support since Nov 18.

                                                  Not sure what's taking so long, but good luck.
                                                  Mines been in there for 26 days now and nothing still

                                                    Comment

                                                    • BengeyBoy
                                                      Rookie
                                                      • Dec 2013
                                                      • 40
                                                      #14
                                                      Re: So I contacted 2K again...

                                                      Everytime I try to start a new MyCareer or MyGM during the cutscene with Jackson Ellis for the first time, it boots be back to the main menu, Also which is interesting is that I have a All Around PF save in slot one, which no matter how many times I delete, after i get dumped back to the main menu, it pops up again. Really frustrating, whats my best bet? wait for a patch? supposedly they have "submitted" patch 3

                                                        Comment

                                                        • crazykid212
                                                          Rookie
                                                          • Dec 2013
                                                          • 51
                                                          #15
                                                          Re: So I contacted 2K again...

                                                          Originally posted by BengeyBoy
                                                          Everytime I try to start a new MyCareer or MyGM during the cutscene with Jackson Ellis for the first time, it boots be back to the main menu, Also which is interesting is that I have a All Around PF save in slot one, which no matter how many times I delete, after i get dumped back to the main menu, it pops up again. Really frustrating, whats my best bet? wait for a patch? supposedly they have "submitted" patch 3
                                                          .... THATS EXACTLY EXACTLY EXACTLY WHAT HAPPENED TO ME EXCEPT I NEVER DELETED MY PF

                                                            Comment

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