Re: NBA 2K14 Patch #3 Submitted - Gameplay & Various MyPlayer Issues to be Addressed
I'm going to just hope he wasn't intentionally being vague. I can't help but become one of those guys screaming from the sideline for a simple explanation.
At this point its almost comical...certainly well beyond insulting. Just outright state what the patch addresses. Provide patch notes and maintain a shred of integrity. No needs to fumble through this like every other failure in the gaming industry just because some clueless putz in a 50 dollar suit behind some crappy particle board desk fears being transparent.
Stop treating your customers like they're clueless and beneath explanation. The whole idea that avoiding your customers and refusing to provide clear and concise answers and explanations as some kind PR move is beyond absurdity.
Anyone who's ever run a business knows the best way to deal with a failed product or failure of service is to be direct, empathetic and address the issue honestly, head on.
I'm going to just hope he wasn't intentionally being vague. I can't help but become one of those guys screaming from the sideline for a simple explanation.
At this point its almost comical...certainly well beyond insulting. Just outright state what the patch addresses. Provide patch notes and maintain a shred of integrity. No needs to fumble through this like every other failure in the gaming industry just because some clueless putz in a 50 dollar suit behind some crappy particle board desk fears being transparent.
Stop treating your customers like they're clueless and beneath explanation. The whole idea that avoiding your customers and refusing to provide clear and concise answers and explanations as some kind PR move is beyond absurdity.
Anyone who's ever run a business knows the best way to deal with a failed product or failure of service is to be direct, empathetic and address the issue honestly, head on.
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