"An Xbox Live membership limitation does not allow you to use this feature"

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  • ravens52bears54
    Banned
    • Dec 2004
    • 530

    #1

    "An Xbox Live membership limitation does not allow you to use this feature"

    Has anyone ever seen this message or know the solution to fixing it? I started a new Connected Franchise on XBone and invited my cousin and two buddies. The two buddies joined fine but my cousin got that message when he tried to join.
    '
    His gold membership is perfectly fine. Not expired or any credit card issues. He plays Madden and CoD (typical dude bro) constantly and never has an issue.

    I tried Googling myself and found a ton of people posting about it, going back as far as August of this year. But of course I couldn't find any actual solutions.
  • JaymeeAwesome
    Dynasty Guru
    • Jan 2005
    • 4152

    #2
    Re: "An Xbox Live membership limitation does not allow you to use this feature"

    Have him call up Microsoft. Don't use the chat feature, because those reps don't know anything.
    -

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    • ravens52bears54
      Banned
      • Dec 2004
      • 530

      #3
      Re: "An Xbox Live membership limitation does not allow you to use this feature"

      Originally posted by jaymee13
      Have him call up Microsoft. Don't use the chat feature, because those reps don't know anything.
      He's going to do that but several of the posts I saw regarding this issue people said that they tried contacting MS and EA and both blamed the other and they could never get an answer.

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      • WHATISTHISPOWER
        Rookie
        • Oct 2011
        • 85

        #4
        Re: "An Xbox Live membership limitation does not allow you to use this feature"

        This happened to me while already in a franchise on ps4. I think they were doing updates and messed me up, but I was able to log on the next day without calling anyone.

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        • nowrap
          Rookie
          • Dec 2011
          • 8

          #5
          Re: "An Xbox Live membership limitation does not allow you to use this feature"

          Have him look at his Privacy Settings, just set them to Adult. If they're too strict they can cause issues with certain features within games. This would be my guess as I believe I had a similar issue with NCAA 14.

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          • ravens52bears54
            Banned
            • Dec 2004
            • 530

            #6
            Re: "An Xbox Live membership limitation does not allow you to use this feature"

            Originally posted by nowrap
            Have him look at his Privacy Settings, just set them to Adult. If they're too strict they can cause issues with certain features within games. This would be my guess as I believe I had a similar issue with NCAA 14.
            He did check then and everything is taken off.

            Sent from my Samsung Galaxy SIII using Tapatalk.

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