NBA 2K14: As Problems Mount, Some Gamers Getting Refunds from Retailers

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  • RaychelSnr
    Executive Editor
    • Jan 2007
    • 4845

    #1

    NBA 2K14: As Problems Mount, Some Gamers Getting Refunds from Retailers



    As reports of problems continue to mount with NBA 2K14, some frustrated gamers have been taking their complaints to the retailers they bought the game from with some reportedly finding success in getting refunds for the game.

    One such report is from Scott Burress (@ExtremeGamer) who reports that he was able to get a full refund for the game through Amazon.



    According to a tweet from Michael Futter of GameInformer (@Futterish), some people are also reporting they are requesting and getting refunds for NBA 2K14 digital purchases.



    As you may know, NBA 2K14 has suffered from numerous problems which have made the game unplayable for some. In a recent poll on OS, 91% of people responded in saying they have had issues with the game -- with 68% saying the problems will impact their buying decision of NBA 2K next season.

    Let us know if you have received a refund or any compensation from 2K and also be sure to keep an eye on the NBA 2K forums for the latest on the game's status.
    OS Executive Editor
    Check out my blog here at OS. Add me on Twitter.
  • PTB503
    Rookie
    • Oct 2013
    • 18

    #2
    This is looking a lot like the issues the MLB series that that ultimately ended that series a few years later. Though there is no real competition like there was with MLB The Show. Here's to hoping it's just 2k not knowing the next gen consoles yet.

    Comment

    • NUH_UHHHHHHHHHHH
      Rookie
      • Oct 2010
      • 73

      #3
      ACY plays for the kings.
      last week couldnt connect online, but overall i would say ive had no more than 4 or 5 days of online issues.

      Comment

      • Shadymamba
        Black Mamba
        • Apr 2005
        • 758

        #4
        On the PS3 I would say i had some 4th quarter freezes that really pissed me off - but that happens in all games and it happens about once every 15-20 games so its like ok whatever i turn it off get mad and play again - I did hear some of the next gen consoles have had major issues. I know the servers went down..last week so that probably pissed some people off - I still think saving the games on their servers is insane because if their servers go down..like it did - how are people supposed to play their games w/o converting over the offline which doesn't allow you to come back to and online type save - so maybe for 15 they say "save on your own console" like the old days and maybe some of the issues will be resolved - who knows

        PS. I'm guessing my game will freeze tonight as I just jinxed it and it hasn't froze in over a month LOL
        MLB: Pittsburgh Pirates '90
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        Comment

        • LorenzoDC
          MVP
          • Sep 2010
          • 1857

          #5
          Re: NBA 2K14: As Problems Mount, Some Gamers Getting Refunds from Retailers

          The link to the poll is restricted. Can't see it.

          Comment

          • canucksss
            MVP
            • Jan 2003
            • 2956

            #6
            Re: NBA 2K14: As Problems Mount, Some Gamers Getting Refunds from Retailers

            I hope that 2k will learn from this.....releasing the game without properly addressing glaring issues that already exists in CG and still could be found in the NG. This could be the BEST GAME EVER released with a new console.

            Comment

            • Guard-ian
              Pro
              • Apr 2008
              • 612

              #7
              I pride myself to be a patient guy, but to be honest I am starting to loose my faith... If they don't solve their continuos server problems, the horrendous input lag online, the atrocious online leagues without customization (I don't know how they dare to call them like that in the xbox one version at least), the inability to load my saves... I definitely am going to try to get my money back.

              Right now I would vote for NBA 2k14 next-gen to be the most disappointing sports tittle in th whole history of videogames, it is just like the devil under a beautiful woman skin...
              Last edited by Guard-ian; 01-06-2014, 03:28 PM.
              Ignorance is Bliss...

              Comment

              • nuke_21
                Banned
                • Dec 2012
                • 130

                #8
                Can I get a refund for LIVE? Havin fun playing 2K

                Comment

                • rawdog805
                  MVP
                  • Dec 2002
                  • 2788

                  #9
                  Re: NBA 2K14: As Problems Mount, Some Gamers Getting Refunds from Retailers

                  I'll preface this by saying that I have had no problems so far with the actual game (knock on wood), only with the website and the IOS app...

                  But this serves 2k right for having piss poor customer service, and for hyping up the game and then disappearing from the forums when problems are found... I have been in contact with 2 different 2ksupport people about my problem, 1 was over a month ago, the other was 2.5 weeks ago and both claimed that they were escalating my problem.. From what I can tell an escalation with 2ksupport means that your problem will be ignored and they wont respond to you about it again...

                  I bought 2 copies of this game, one for my PS4 and one for my son's PS4 and 2k's arrogance has me to the point where i'm considering not purchasing another one of their games and/or trying to get a refund for at least one of my purchases..

                  Sorry for the rant...
                  PSN: duFFleBaG_rAn_

                  XBox One GT: rawdog805

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                  Comment

                  • jayman504
                    MVP
                    • Nov 2006
                    • 1177

                    #10
                    Re: NBA 2K14: As Problems Mount, Some Gamers Getting Refunds from Retailers

                    Good on them for getting their money back. I for one am hoping that this is a first year hiccup on NEXT gen and hopefully 2K15 is a bounce back one for 2k.
                    "I'm so lonely....I paid a hobo to spoon with me"

                    Comment

                    • jayman504
                      MVP
                      • Nov 2006
                      • 1177

                      #11
                      Re: NBA 2K14: As Problems Mount, Some Gamers Getting Refunds from Retailers

                      Originally posted by rawdog805
                      I'll preface this by saying that I have had no problems so far with the actual game (knock on wood), only with the website and the IOS app...

                      But this serves 2k right for having piss poor customer service, and for hyping up the game and then disappearing from the forums when problems are found... I have been in contact with 2 different 2ksupport people about my problem, 1 was over a month ago, the other was 2.5 weeks ago and both claimed that they were escalating my problem.. From what I can tell an escalation with 2ksupport means that your problem will be ignored and they wont respond to you about it again...

                      I bought 2 copies of this game, one for my PS4 and one for my son's PS4 and 2k's arrogance has me to the point where i'm considering not purchasing another one of their games and/or trying to get a refund for at least one of my purchases..

                      Sorry for the rant...
                      To play games on my xbox one I have to glitch the system by signing out then signing back in again. I two have bought multiple copies and that's why I will be waiting for gamer feedback before buying
                      "I'm so lonely....I paid a hobo to spoon with me"

                      Comment

                      • XtremeDunkz
                        CNFL Commissioner
                        • Aug 2007
                        • 3414

                        #12
                        Re: NBA 2K14: As Problems Mount, Some Gamers Getting Refunds from Retailers

                        I just got a refund for my digital copy, sweet.
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                        Comment

                        • Sports fanantic
                          MVP
                          • Aug 2009
                          • 1012

                          #13
                          Re: NBA 2K14: As Problems Mount, Some Gamers Getting Refunds from Retailers

                          As much as i love playing NBA video games along side with the real life NBA season, I will definitely reconsider buying another NBA game until they actually promise what they advertise and minimize the amount of Bugs/glitches that this piece of work came with.
                          San Francisco Giants

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                          Comment

                          • ponderguy
                            Rookie
                            • Dec 2012
                            • 28

                            #14
                            I got a refund for 2k14 on the xbox one the other day. I bought it digitally, I called Microsoft customer support and related the server issues and game crashing during cinematics and they quickly approved a refund and I had my money back the next morning

                            Comment

                            • thedream2k13
                              MVP
                              • Jan 2013
                              • 1507

                              #15
                              Re: NBA 2K14: As Problems Mount, Some Gamers Getting Refunds from Retailers

                              Mine sold on eBay for $55.00, no regrets
                              #SIMNATION

                              fighting for truth, justice and SIMULATION gameplay

                              Comment

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