65 Days Later: The State of NBA 2K14

[PhatOldMan]

Re: 65 Days Later: The State of NBA 2K14

I was fed up and went to the BBB

Consumer's Original Complaint :
Sold unplayable product.
Sold product that does not work according to advertisement.

Consumer's Desired Resolution:
Full refund

BBB Processing

01/07/2014 web BBB Complaint Received by BBB
01/08/2014 TEP BBB Complaint Validated by BBB Operator
01/08/2014 Otto EMAIL Send acknowledgement to Consumer
01/08/2014 Otto EMAIL Inform Business of the Complaint
01/17/2014 WEB BBB RECEIVE BUSINESS RESPONSE : This customer appears to have encountered an issue in NBA 2K14 that the development team is aware of. The team has been investigating solutions for this issue during the past few weeks, and has submitted an update to our partners at Microsoft and Sony that we believe will resolve this customer's issue. Though the submission process with Microsoft and Sony for updates can take up to 10 to 14 days for final approval and release, we are working with our partners to minimize the wait time for 2K14 players to receive this update. We're continuing to work with this customer on his open support request.
01/21/2014 TEP EMAIL Forward Business Response to Consumer
01/22/2014 WEB BBB RECEIVED CONSUMER REBUTTAL - SEND TO BUSINESS : (The consumer indicated he/she DID NOT accept the response from the business.)
The product has been unusable since November 2013. Two months is a long time for a product not to work as advertised. They are using the consumer to beta test their product. Basically we (the consumer) paid 2K $60 to work for them. That is unacceptable.

[Heroesandvillains]

Re: 65 Days Later: The State of NBA 2K14

I was fed up and went to the BBB

Consumer's Original Complaint :
Sold unplayable product.
Sold product that does not work according to advertisement.

Consumer's Desired Resolution:
Full refund

BBB Processing

01/07/2014 web BBB Complaint Received by BBB
01/08/2014 TEP BBB Complaint Validated by BBB Operator
01/08/2014 Otto EMAIL Send acknowledgement to Consumer
01/08/2014 Otto EMAIL Inform Business of the Complaint
01/17/2014 WEB BBB RECEIVE BUSINESS RESPONSE : This customer appears to have encountered an issue in NBA 2K14 that the development team is aware of. The team has been investigating solutions for this issue during the past few weeks, and has submitted an update to our partners at Microsoft and Sony that we believe will resolve this customer's issue. Though the submission process with Microsoft and Sony for updates can take up to 10 to 14 days for final approval and release, we are working with our partners to minimize the wait time for 2K14 players to receive this update. We're continuing to work with this customer on his open support request.
01/21/2014 TEP EMAIL Forward Business Response to Consumer
01/22/2014 WEB BBB RECEIVED CONSUMER REBUTTAL - SEND TO BUSINESS : (The consumer indicated he/she DID NOT accept the response from the business.)
The product has been unusable since November 2013. Two months is a long time for a product not to work as advertised. They are using the consumer to beta test their product. Basically we (the consumer) paid 2K $60 to work for them. That is unacceptable.

Did the BBB write those descriptions or did you? Especially the last part.

[throb76]

Re: 65 Days Later: The State of NBA 2K14

I didn't expect perfection, I just wanted the gameplay and the modes from the 360 with the next gen graphics.

[DoubleP]

Thank you rumble card.

[DoubleP]

RumbleCard*

[PhatOldMan]

Re: 65 Days Later: The State of NBA 2K14

Did the BBB write those descriptions or did you? Especially the last part.

01/17/2014 WEB BBB RECEIVE BUSINESS RESPONSE : This customer appears to have encountered an issue in NBA 2K14 that the development team is aware of. The team has been investigating solutions for this issue during the past few weeks, and has submitted an update to our partners at Microsoft and Sony that we believe will resolve this customer's issue. Though the submission process with Microsoft and Sony for updates can take up to 10 to 14 days for final approval and release, we are working with our partners to minimize the wait time for 2K14 players to receive this update. We're continuing to work with this customer on his open support request. That is how 2K responded.

And this is my response to them

01/22/2014 WEB BBB RECEIVED CONSUMER REBUTTAL - SEND TO BUSINESS : (The consumer indicated he/she DID NOT accept the response from the business.)
The product has been unusable since November 2013. Two months is a long time for a product not to work as advertised. They are using the consumer to beta test their product. Basically we (the consumer) paid 2K $60 to work for them. That is unacceptable.

[yungflo]

Re: 65 Days Later: The State of NBA 2K14

I hated myplayer before nba 2k14, but on 2k14, that's all I play. I hav had no issues other then the park and the occassional timing out cause their servers suck. Other than that, My experience has been ok, but then again I only play myplayer now. So I wouldn't know.

[MrMBrown]

Re: 65 Days Later: The State of NBA 2K14

If they had just allowed us to save our stuff to the hard drive,instead of tying everything to their servers I would have been fine. But why they went with the "always connected" nonsense, especially after the debacle that was SimCity and the way the gaming community was so against it when Microsoft was gonna go that route is beyond me.

[BrianTX]

Re: 65 Days Later: The State of NBA 2K14

Looks like I've become a victim of the corrupted MyPlayer... 2 of them. I had a 93 PG and 93 SG and now neither will load. I see the 'Starring *********' message, then it crashes. It's strange that it happened on the same day. Anyone found any fixes yet?

[claustin]

Great article. The only thing I would mention is that at the end where you mention the 3 offline modes, it should be the 3 "offline" modes, since you have to have a server connection to play them and earn VC, and if you get disconnected while playing you get kicked out and lose your progress. Terrible system.

While MyCareer is the best mode of the game and does deliver some fun and exciting moments, everything is so scripted that there's no real uniqueness to any of it. Everybody has more or less the same experience, and it's not based so much on how you play as how the game wants it to go for you. You get called out by the coach after a fantastic game because you didn't meet some ridiculous dynamic goal that is totally counterproductive to the game and winning. You can replay the mode but you get the same general experience. No real variation other than making different responses to questions and good lord how many birthdays does that janitor have?

[jpshua15]

Re: 65 Days Later: The State of NBA 2K14

I know it's at the very beginning of this thread, but this picture basically sums up how 2k14 has been

(If you've ever played The Park, you'd understand)

[Venganzas]

Re: 65 Days Later: The State of NBA 2K14

This by far has been the most disappointing aspect of this launch to me. The PR department has been abysmal.

I can accept the fact that you're in over your head with the new technology. It happens. But to go underground and leave your loyal customers hanging in the wind is unacceptable.

To throw away all of the goodwill that you built up over the years is just bad business.

Sorry to bring up and old post, but I agree. Their PR takes SOOO long to admit to an issue being their problem. Like the connection issues that are running rampant in the game and I scrolled the last 48 hours of their twitter feed and searched for the words "connection" and "NAT" and there are 84 tweets from them addressing players with this issue.

They still maintain the stance there is no issue and refer you to their FAQ. And if you humour them and provide 2k with the info they require, they will just ignore your tweets, ticket updates etc.

I remember at launch when I was playing MyCareer and the ce-34878-0 error was around, they swore to me black and blue it was Sony's fault. Then they didn't admit liability until patch 2 came out addressing the issue.

I think I may be done with the 2k sports franchise. It's just too stressful

[mu382]

Re: 65 Days Later: The State of NBA 2K14

Just finished the first year of MyGM with the Cavs which ended in a playoff loss to Brooklyn. Also deep into a MyCareer which is really fun to play. Graphics are insane and the gameplay is awesome. Zero issues with this game and a big two thumbs up here.

[yea_iight]

Love the Article, but it didnt get into MyCareer like it should've List of things that i found playing MyCareer that just are unacceptable and have been legacy issues since the mode was implemented.

1. Offensive Rebounds for the CPU
2. 3point shooting and fadeaway jumpshots for post players for the CPU (Even on simulation)
3. Free Throw Glitch Where you miss the majority of your A- free throw's
4. AIRBALLING LAYUP GLITCH, I've had my player (Rated 92) overall airball WIDE OPEN LAYUPS for no reason at all.
5. CPU Teammates missing wide open shots
6. CPU teammates skipping open layups and forcing themselves contested ones.
7. Lack of animations for in-stride catches when on fast breaks. Too many times your player has to stop to catch the ball losing speed and momentum smh annoying.
8. No FREE AGENCY FOR YOUR PLAYER. So youre either stuck with the same team or have to ask for a trade. The team you're signed too keeps getting "Team Option's" Even after your 3rd year in the league wtf.
9. CPU making stupid trades throughout the season.
10. Lack of accessories colors. Most accessories only have 4 colors (White, black, blue, red) smh
11. Lack of customization, we had 90% customization over our players on last gen, now feels like were being punished for paying the extra money for next gen with this broken game.
12. VC Glitch (where you pay $ for accessories and it doesn't register, also forcing you to fill out a complaint to get the message off your opening screen every time)
13. CPU players not taking open shots instead jab stepping and waiting on a defender....I DONT UNDERSTAND WHY THIS IS STILL HAPPENING IN 2014.
14. NO CREATE A PLAYER FEATURE FOR My GM (has nothin to do with MyCareer but its pretty stupid) I just dont understand this at all.
15. NBA Store missing accessories like the extended calf sleeves smh cmon....
16. CAN'T CHANGE JERSEYS IN MY CAREER, WHY IS THIS STILL NOT IMPLEMENTED I DONT UNDERSTAND IT?

All these off the top of my head. The game LOOKS great, but after 4 patches its finally playable. It was completely broken and alot of things need to be changed. Basically we upgraded in graphics, but the game is still broken. I wish we had an alternative (Played the Live demo and hated it) but were stuck with this game.

[memtndude]

My Career is the best mode, but it is absolutely pointless. You can never, ever play for the team you want. You can go to the Bucks, Wolves, Suns and a couple other horrible teams. If you ask for you a trade you go to one of the other teams on that short list. You can never get traded to your favorite team and you can not enter Free Agency at the end of your first contract. This is horrible.