Ditto, but I used the live chat pretty early. Got my refund (in process), picked up my copy from Best Buy during lunch. Wasn't greedy, just wanted money back to my PSN wallet. I know I'll buy something digitally eventually (just not day 1). After work, I'll let it install while I make dinner. Wife has plans this evening (just a coincidence! really!) so I'll have a few hours I don't normally have to play the game.