[whodey17]

So I just called again. The lady i spoke with was helpful she essentially told me that even if I went and got the physical copy my refund would be denied because the game would show up in my account as played and it would have trophies. She said it didnt matter if I never downloaded the digital version it would be denied based on the fact the game had been played on my account. She said the refund team would research our accounts and base the refunds on whether the game had been played or not. She said the only way I'd be able to get my money back would be to contact my financial institution.

Note this is just one CS Rep so take with a grain of salt. Just wanted to let everyone know.