X box 1 "unable to retrieve content info, please try again later "

[vc3616]

I was wondering if anyone is experiencing this problem other than me I download a draft class or roster and edit it and save it to the servers when I attempt to download it to my gm or even go back to edit I get the message , unable to retrieve content info please try again later, I've spoke to 2k one person was extremely rude and the others have no clue any idea help would be great.

[barkers23]

Re: X box 1 "unable to retrieve content info, please try again later "

i get the same thing when trying to download the latest 2k roster, i can download others fine...

[BenBobOmb]

Re: X box 1 "unable to retrieve content info, please try again later "

I get the same message on PS4. It's impossible to download the latest 2k Roster but my last uploaded one I can download with no problems.

[Mr Bungle 34]

Re: X box 1 "unable to retrieve content info, please try again later "

Same problem for me (PS4). I called 2K support and they are looking into it. If I hear anything I'll post it here.

[TheLegend5]

Re: X box 1 "unable to retrieve content info, please try again later "

Glad to see I'm not the only one with this issue. I tried to tweet them and did not receive a response. It has been going on for multiple days now. Hopefully it gets worked out.

[Boltage10]

Re: X box 1 "unable to retrieve content info, please try again later "

same here i have a ps4 and it is pissin me off! It's bs that our money goes to waste with these stupid glitches that 2k doesn't give a **** about

[TGG]

Re: X box 1 "unable to retrieve content info, please try again later "

I have a ps 4 and i can't download official roster or other roster

[YoungTurk]

Re: X box 1 "unable to retrieve content info, please try again later "

Yeah I can't download any roster at all. Frustrating.


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[KevinBaconStrips]

Re: X box 1 "unable to retrieve content info, please try again later "

Hey guys, I was having the same problem on the PS4. I finished editing my class, then tried to start a new MY GM mode and I couldn't load rosters or draft classes. Kept getting the same "unable to retrieve content info" message.

I was able to get mine working again by simply closing out the NBA 2k14 application, the deleting from the system completely. I then turned off my PS4 waited about 10 seconds and turned it back on, with the disc in (obviously). I reinstalled the game, and then had to perform the latest update which took about 10-15 minutes, and voila! All of my files were still there and I am no longer getting the error message.

Also, I don't know if this matters, but I read blogs that said not to skip the intro video, so just be to cautious I let it run through. I doubt it makes much of a difference, but it's worth the 30 seconds it takes to watch it if it actually does nullify the potential fix.

Hope this helps you guys out. I can't speak for XB1 users, but I assume it would work for that system as well. It's worth a shot. Let me know how it turns out.

[Mr Bungle 34]

Re: X box 1 "unable to retrieve content info, please try again later "

I never got an email back from 2K support but I was able to download and edit draft classes around noon today. Hopefully the problem is solved for everyone.

[RaciallyAmbiguous]

Re: X box 1 "unable to retrieve content info, please try again later "

Bumping this, am I the only one still having these problems?

[amedawg00]

Re: X box 1 "unable to retrieve content info, please try again later "

Why does this error happen for some roster files uploaded by some and not occur for the same type of roster with a different name? Anyone know a work around for this annoying error?

[FindingTim]

Re: X box 1 "unable to retrieve content info, please try again later "

Why does this error happen for some roster files uploaded by some and not occur for the same type of roster with a different name? Anyone know a work around for this annoying error?

I'm having the same issue on PS4. It's driving me nuts because I posted a huge writeup with my roster, and power rankings and everything.

I can download other rosters. Just not the one I created.