It's the day and age of video proof and social media.
An analogy from the old High Heat baseball days, best sim baseball game for that time period, but the buggiest baseball game for that time period.
Let's say Madden sell 5 million copies, that's 10 million eyes glued to the screen vs the hundreds sets of eyes that work in QA. I'm speculating at the numbers, obviously.
Kolbe said during the access time there is more people playing and testing during that period than they are able to test the whole year.

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