Issue with coins: daily rewards and lost Auctions

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  • Woody19
    Rookie
    • Oct 2011
    • 126

    #1

    Issue with coins: daily rewards and lost Auctions

    Yesterday, I encountered two issues regardung coins in HUT:

    1) I lost a bid on a player, but the coins I invested didn't show up in my account once the auction was finished.
    2) Also, my daily user bonus of 1,250 didn't show up in my account.

    I restarted HUT several times, but nothing happened.

    Anybody else had similar issues?
  • Hammettf2b
    Rookie
    • Sep 2013
    • 158

    #2
    Re: Issue with coins: daily rewards and lost Auctions

    Give it some time, it usually gets back to normal some time or another.

    Comment

    • Jterickson35
      Just started!
      • Sep 2015
      • 1

      #3
      Re: Issue with coins: daily rewards and lost Auctions

      Today I bought a $5 HUT special offer pack and it ****ing charged my card but didn't download to my HUT team. **** EA

      Comment

      • schlitz73
        Rookie
        • Mar 2014
        • 113

        #4
        Re: Issue with coins: daily rewards and lost Auctions

        They also had a bonus show up at the main menu that said if you play one game of HUT you would get a free gold pack. I played several but didn't get one and the next day that offer was gone. Lame.

        I also wish the daily rewards weren't locked into 24 hour periods and just went by calendar date instead. I don't always play at the exact same time each day and its annoying logging in an hour earlier than the day before but not getting your daily reward.

        Comment

        • Woody19
          Rookie
          • Oct 2011
          • 126

          #5
          Re: Issue with coins: daily rewards and lost Auctions

          Yesterday I sold two players, one for 750 and the other for 950. my account shows 1660 coins. Funny maths ...
          I didn't buy anything, btw

          Comment

          • Woody19
            Rookie
            • Oct 2011
            • 126

            #6
            Re: Issue with coins: daily rewards and lost Auctions

            This is getting weirder every day: now my daily user bonus has been set back to zero although I've been in HUT every day since release

            Comment

            • Hammettf2b
              Rookie
              • Sep 2013
              • 158

              #7
              Re: Issue with coins: daily rewards and lost Auctions

              Originally posted by Jterickson35
              Today I bought a $5 HUT special offer pack and it ****ing charged my card but didn't download to my HUT team. **** EA
              The special packs have been pulled for this very reason. Contact EA, they should be able to do something about it for you.

              Comment

              • Hammettf2b
                Rookie
                • Sep 2013
                • 158

                #8
                Re: Issue with coins: daily rewards and lost Auctions

                Originally posted by Woody19
                This is getting weirder every day: now my daily user bonus has been set back to zero although I've been in HUT every day since release
                I'm actually nervous about this too. When I logged in yesterday, it showed I was at the 7/7 day mark for the daily return bonus, but it didn't do the little animation that it usually does. I really hope it doesn't get reset.

                Comment

                • ZRob72
                  Rookie
                  • Jul 2007
                  • 29

                  #9
                  Re: Issue with coins: daily rewards and lost Auctions

                  That happened to me last night...no 1250 coins and reset me to 0/7 days....Fix your crap EA!!!

                  Comment

                  • jyoung
                    Hall Of Fame
                    • Dec 2006
                    • 11132

                    #10
                    Re: Issue with coins: daily rewards and lost Auctions

                    Originally posted by ZRob72
                    That happened to me last night...no 1250 coins and reset me to 0/7 days....Fix your crap EA!!!
                    I also became a victim of the 1250 coins to 0 coins reset bug today.

                    There's a 100-post thread on this topic over at EA's official forums, so hopefully a fix and some form of compensation is in the works.

                    The daily bonus, when it works, is basically a free 30,000 coins per month. So EA's taking a lot of coins out of people's accounts by keeping this bug alive.

                    Comment

                    • ZRob72
                      Rookie
                      • Jul 2007
                      • 29

                      #11
                      Re: Issue with coins: daily rewards and lost Auctions

                      Yup. I log in everyday just for the coins, even if I don't play a game (happened a lot in '15) but '16 is actually fun, and I login daily for coins and to play.

                      Comment

                      • Sneaktip
                        Rookie
                        • Mar 2003
                        • 33

                        #12
                        Re: Issue with coins: daily rewards and lost Auctions

                        Originally posted by jyoung
                        I also became a victim of the 1250 coins to 0 coins reset bug today.

                        There's a 100-post thread on this topic over at EA's official forums, so hopefully a fix and some form of compensation is in the works.

                        The daily bonus, when it works, is basically a free 30,000 coins per month. So EA's taking a lot of coins out of people's accounts by keeping this bug alive.
                        This happened to me 3 times this week. Has anyone heard an update on this from EA?

                        Comment

                        • Big Shmooz
                          Rookie
                          • Apr 2009
                          • 418

                          #13
                          Re: Issue with coins: daily rewards and lost Auctions

                          Originally posted by Woody19
                          Yesterday, I encountered two issues regardung coins in HUT:

                          1) I lost a bid on a player, but the coins I invested didn't show up in my account once the auction was finished.
                          2) Also, my daily user bonus of 1,250 didn't show up in my account.

                          I restarted HUT several times, but nothing happened.

                          Anybody else had similar issues?

                          I know this thread is old but I will give my response anyway.
                          Regarding question #1, this got messed up when making the transition to the next gen machines. (ie: ps3 to ps4) They do eventually show up. If you don't have the patience to wait to see them you can exit HUT and then go back in. You will then see your original balance of coins there.


                          As far as question # 2, this has been a huge problem. Many people (myself included) have lost daily coins for the oddest reasons. In my case it was due to having a roster update download in combination with my entering the "claim reward" option after watching a commercial. I got the coins for the commercial (which they reduced from 250 to 200 on the next gen machines) but the daily coins did not register for me going to the HUT section. But it still said 7 of 7 days. Thus the servers seemed to see that I had gone in but since it did not actually register with them (it was damned if you do, damned if you don't) the servers must have thought I did not go in. Thus they thought I missed a day and I got reset back to 0 of 7 days.



                          On a side note, the commercials were also messed up for the longest time as I would watch a commercial but when I went to claim the reward it did not give me any coins. Other commercials I would watch but the game would not acknowledge this. (the commercial which normally disappears after watching, would still be there to watch even though I had already watched it)


                          On other commercials, after watching a commercial it would simply go to a black screen instead of going to the claim reward screen. I had to press circle to exit & it would take me back to the main screen to watch the commercial again. (of course watching it again only duplicated the black screen and the needed circle to exit again)


                          Anyway, as of now things seem to have been fixed in this regard. (I bet EA was motivated to fix this because the sponsors threatened to stop paying EA the real money they get from them for posting the commercials) "Money" it appears is something EA surely understands. Just a thought...
                          Last edited by Big Shmooz; 11-13-2015, 04:50 AM.

                          Comment

                          • Big Shmooz
                            Rookie
                            • Apr 2009
                            • 418

                            #14
                            Re: Issue with coins: daily rewards and lost Auctions

                            After the latest roster update on April 22nd things have gotten messed up over again. When logging in to HUT I seem to get the "failed to connect to server, please try again later" about 35% of the time. & if you don't completely exit the game to the dashboard screen you will not be able to get the daily coins. Sometimes you have to do this multiple times to get it to work to get the daily coins.

                            Comment

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