I openly admit I am not the most tech savvy cat in the world so when I couldn't upload pictures at the NBA 2K I contacted the customer service. After I hit upload pictures, choose Xbox one and entered my Microsoft info it would just stick on a screen with a black and red court in the background.... Sometimes saying NBA 2K loading but mostly not. So I got a response and I tried what they said... No result, next suggestion and so on.... For weeks.
I have disabled add ons, switched browsers, reset routers, tried different WiFis , tried three different devices and so on... No luck. Eventually they started repeating themselves with my frustration growing and growing.
Then this....
"Johnny S., Dec 16, 12:16 PM:
Hello Deaduck,
Thank you for your response!
If all these steps have been taken and still no luck in getting into the site then, we have no further steps to take in order to get into the site. We appreciate your patience in this matter and for your cooperation. If you have any other questions or concerns feel free to contact us back here at 2K support and we'll be more than happy to assist you.
Sincerely,
Johnny S.
2K Support"
I am not one to start slinging demonstrative threats but damn...
That's horrible customer support.
I have disabled add ons, switched browsers, reset routers, tried different WiFis , tried three different devices and so on... No luck. Eventually they started repeating themselves with my frustration growing and growing.
Then this....
"Johnny S., Dec 16, 12:16 PM:
Hello Deaduck,
Thank you for your response!
If all these steps have been taken and still no luck in getting into the site then, we have no further steps to take in order to get into the site. We appreciate your patience in this matter and for your cooperation. If you have any other questions or concerns feel free to contact us back here at 2K support and we'll be more than happy to assist you.
Sincerely,
Johnny S.
2K Support"
I am not one to start slinging demonstrative threats but damn...
That's horrible customer support.