MLB The Show 17 Apologizes For Server Issues, Giving Users 10 Standard Packs & More

[seasprite]

Re: MLB The Show 17 Apologizes For Server Issues, Giving Users 10 Standard Packs & Mo

Time is money.

What they should do is give everybody a certain amount of money in their PSN account to spend as they wish.

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I don't think you are using "Time is money" correctly here. Let's be honest, they aren't contractually or legally obligated to give anything. The fact that they are giving away 20$ in content speaks shows they are willing to do more than 90% of game studios to appease their customer base.

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[underdog13]

Re: MLB The Show 17 Apologizes For Server Issues, Giving Users 10 Standard Packs & Mo

I don't think you are using "Time is money" correctly here. Let's be honest, they aren't contractually or legally obligated to give anything. The fact that they are giving away 20$ in content speaks shows they are willing to do more than 90% of game studios to appease their customer base.

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90% of other games have much better servers so they don't have to make appologies.


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[hampshirestags]

Re: MLB The Show 17 Apologizes For Server Issues, Giving Users 10 Standard Packs & Mo

Recognition of an error and a token of good faith. Regardless of your story, an effort was made. Jeter cap tip. Game recognizes game.

[seasprite]

Re: MLB The Show 17 Apologizes For Server Issues, Giving Users 10 Standard Packs & Mo

90% of other games have much better servers so they don't have to make appologies.


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I'm not giving them a pass for the servers, they have been awful. How many games that have had terrible servers and other major issues have given anything like this? Just saying that it's not a nothing gesture and honestly anything they would have given wouldn't be enough for many.

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[Juve]

Re: MLB The Show 17 Apologizes For Server Issues, Giving Users 10 Standard Packs & Mo

It shouldn't affect prices since they're giving away both free money and free goods. Example, if a pack of hot dogs cost $5, and you give everyone free hot dogs, hot dog prices lower to $4. Alternatively, if you give everyone free money, the $5 hot dogs increase to $6. This fiat system is held together solely on confidence anyway, so it's just as worthless as a Federal Reserve note.

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Makes sense. Thanks

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[848]

Re: MLB The Show 17 Apologizes For Server Issues, Giving Users 10 Standard Packs & Mo

I am happy with 11k stubs and a 10 pack, that is very generous of them considering they weren't obligated to hand out anything at all. Fixing the servers would've probably been enough compensation for alot of folks

But I thought they could've used this opportunity to get creative, and maybe gave out a new Gold or Diamond starter mission pack to each user. That would've been a cool way to do it, giving everybody the opportunity at a nice card but you still have to earn it by playing the game. Of course these card are non-sellable so it wouldn't have affected the market in any way

Either way, I can't complain with what they are offering

[BigOscar]

Re: MLB The Show 17 Apologizes For Server Issues, Giving Users 10 Standard Packs & Mo

Time is money?

How would you have made money in that time you spent playing a video game?

Well it could very easily be argued that for most people, a baseball games lifespan is pretty much the baseball season, so maybe 6 months (obviously some people play longer, but for the vast majority it's the season). So if you pay upwards of $60, maybe even $100 for a game and it doesn't work acceptably as advertised for the first month, that's cost you money, especially if you've paid extra for additional online content for a mode with serious issues. (obviously to most people, they've been able to still find something to enjoy on the game, but people are still well within their rights to feel otherwise)

Also, people can argue that "they don't have to give you anything", but they absolutely do from a PR standpoint if they want any chance of getting a lot of people to buy their game next year, as this launch will have done them serious harm on that front. This isn't some magnanimous gesture of apology, it's an attempt to buy back some goodwill in the hope of not losing too many customers.

They've done what they feel they had to do and it's up to the individual customers to decide whether this is enough to put faith in them next year.

[fredropro]

Re: MLB The Show 17 Apologizes For Server Issues, Giving Users 10 Standard Packs & Mo

this is pretty cool of them doing this.....theres gonna be a ton of cards on the auction block now

[kehlis]

Re: MLB The Show 17 Apologizes For Server Issues, Giving Users 10 Standard Packs & Mo

Well it could very easily be argued that for most people, a baseball games lifespan is pretty much the baseball season, so maybe 6 months (obviously some people play longer, but for the vast majority it's the season). So if you pay upwards of $60, maybe even $100 for a game and it doesn't work acceptably as advertised for the first month, that's cost you money, especially if you've paid extra for additional online content for a mode with serious issues. (obviously to most people, they've been able to still find something to enjoy on the game, but people are still well within their rights to feel otherwise)

I get that, the game costs money to buy, very obvious to even the most novice of posters.


Again I ask though, since the complaint was Sony can't give them back their time, which was then followed by "time is money."


Instead of spending time to play a video game which you already paid for, what would you have been doing during that time instead to make money?

[BigOscar]

Re: MLB The Show 17 Apologizes For Server Issues, Giving Users 10 Standard Packs & Mo

I get that, the game costs money to buy, very obvious to even the most novice of posters.


Again I ask though, since the complaint was Sony can't give them back their time, which was then followed by "time is money."


Instead of spending time to play a video game which you already paid for, what would you have been doing during that time instead to make money?

I think most adults put a value on their time, I know I do.

[kehlis]

Re: MLB The Show 17 Apologizes For Server Issues, Giving Users 10 Standard Packs & Mo

I think most adults put a value on their time, I know I do.

I live by the value of opportunity cost every day of my life so I don't disagree.

Every second of every day is very important, as it should be, to everyone.

Time however when playing a video game, does not equal money. Still would like to hear a counter to how it does.

[BigOscar]

Re: MLB The Show 17 Apologizes For Server Issues, Giving Users 10 Standard Packs & Mo

I live by the value of opportunity cost every day of my life so I don't disagree.

Every second of every day is very important, as it should be, to everyone.

Time however when playing a video game, does not equal money. Still would like to hear a counter to how it does.

Well if it takes you twice as long to do something as it should on a game then that has cost you extra time that you might have used doing something else.

It's a pretty pointless argument anyway, the reality is that he is not unreasonable to suggest a partial refund for a game that hasn't worked to a reasonable standard for a significant portion of it's reasonably expected lifespan.

[1908_Cubs]

Re: MLB The Show 17 Apologizes For Server Issues, Giving Users 10 Standard Packs & Mo

Well if it takes you twice as long to do something as it should on a game then that has cost you extra time that you might have used doing something else.

It's a pretty pointless argument anyway, the reality is that he is not unreasonable to suggest a partial refund for a game that hasn't worked to a reasonable standard for a significant portion of it's reasonably expected lifespan.

The problem with a partial refund is that it's going to hurt further iterations. MLB17, while produced by a Sony developer, is going to still be looked at with a budget and looking to maximize returns...they don't get unlimited budget. They're likely going to lose money to develop the next game if they have to give back, say, $10 on every copy that signed on to the servers. In the future, they'll have even less money to develop things like Franchise Mode, or the servers, down the road and will likely attempt to recoup that by putting more into the microtransaction end of things.

Giving $20 away in virtual currency in this way doesn't really lose anything like that. This is all fake money on their end (as people who were still going to spend money on this mode will, and they'll likely not lose anything significantly more), but we get some decent content ours. I'm sure taken all into account, this is best for them developing the game in the future coupled with what they feel comfortable giving away.

I understand the frustrations many have. DD was fairly broken for a while. Servers sucked. But I guess I'm totally okay with the outcome here. SDS has attempted to fix things, they're giving $20 worth of content for free, and they'll likely continue to tune the online game play. Hopefully in the future these things start getting knocked out before the game drops.

[kehlis]

Re: MLB The Show 17 Apologizes For Server Issues, Giving Users 10 Standard Packs & Mo

Well if it takes you twice as long to do something as it should on a game then that has cost you extra time that you might have used doing something else.

It's a pretty pointless argument anyway, the reality is that he is not unreasonable to suggest a partial refund for a game that hasn't worked to a reasonable standard for a significant portion of it's reasonably expected lifespan.

Users got a $20 refund in the best way that they can do it.

I don't use stubs, they have zero value to me, but I would say compensations worth 1/3 of the original game cost well before we are through 1/3 of the cycle is more than fair, no?

[ph33]

Re: MLB The Show 17 Apologizes For Server Issues, Giving Users 10 Standard Packs & Mo

This entitled mentality of "WAAHHH! THIS IS NOT ENOUGH!" really needs to stop. You knew the servers were bad yet still choose to play. Anything that went wrong isn't all your fault, but you took the calculated risk knowing that servers weren't up to par.

Yes blame the victim

Your mentality of giving them excuses is what needs to stop

I took the risk of pre-ordering this game knowing this mess might happen and I still bought the game. That's on me. But FOH telling me I feel entitled when the bigger problem is that their game is broke.