No, no, no! Find The Door is in Brazil! I told you he likes to take a daily expedition into the rainforest with Big Nog after they both feed their pet bus. They wander around practicing Jui Jitsu, clinch entries, and searching high and low for the ever elusive door.
To find Big Cee, you have to scour his usual haunts: mattress stores, stuffed animal boutiques, the Snuggie factory, etc.
You're not getting your money back because YOU screwed up!