Dude I'm convinced you work for the 2K marketing department at this point. Good Lawd...
His qualifications are, like the rest of us, he lives in 2020 and we all know what technology can be achieved in 2020. These are easy fixes for a multi million dollar company who makes more money today from microtransactions than they ever have before.
It's not a matter of if they CAN, it's a matter of if they WANT to. In a number of different ways, it's becoming more and more obvious that 2K's focus is on the bells and whistles rather than even fixing obvious flaws in the fundamentals.