NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help - Operation Sports Forums

NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help

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  • LD2k
    2K Sports Community Manager
    • Oct 2010
    • 1263

    #1

    NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help


    Hi guys,

    I'm the Social Media Coordinator for 2kSports and I know we have been having issues with the "My2K" account verification.

    The issues to my knowledge are the following:
    • Registered users receive an e-mail and the verification code clicks in as "INVALID"
    • Registered users are not receiving ANY e-mails for verifications
    • From the "update My2K" menu via console, the "Reset Password" feature isn't sending an e-mail

    Please leave your registered "My2k" username in this thread and I will manually re-send an e-mail attempt while our team works on the issues at hand.

    Thanks for all your patience, I can promise the team is working on hammering out all the issues. For now, I'm here to help with e-mail verifications.

    Thanks guys.

    UPDATE:

    Great news for you users who need verification for your โ€œMy2Kโ€ accounts! Now you can verify manually by the following steps:

    1. If you go to: https://www.nba2k.com/social/link
    2. Enter your โ€œMy2Kโ€ account name AND password
    3. When you log in, successfully, this is an automatic verification of your account via the log in!

    Again itโ€™s for people who havenโ€™t received an email, had an INVALID link in their email, or are wanting/needing to verify their "My2K" account.

    Additionally, ALL email links will work now, even if they are expired. You just may require a log-in before validating the account.

    Hope this will be of MAJOR help to all of you who were having verification issues!

    - Chris
    Social Media Coordinator
    Last edited by LD2k; 10-07-2011, 08:25 PM. Reason: Update
    Community Manager 2K Sports // Twitter: LD2k

    Master of Operation Sports .gifs

  • gmcrb28
    Banned
    • May 2009
    • 450

    #2
    Re: Here to help with "My2K" Account Verification

    my "My2K" username is gmcrb28

    Comment

    • concolt
      Banned
      • Aug 2010
      • 212

      #3
      Re: Here to help with "My2K" Account Verification

      concolt


      Thanks

      Comment

      • Garcia2Jeffery
        Rookie
        • Jun 2010
        • 6

        #4
        Re: Here to help with "My2K" Account Verification

        Username

        xxasomughaxx21

        Comment

        • LD2k
          2K Sports Community Manager
          • Oct 2010
          • 1263

          #5
          Re: Here to help with "My2K" Account Verification

          Got you three, check your e-mails and let me know if you've received anything.

          Also, for everyone, make sure to check your SPAM folders.
          Community Manager 2K Sports // Twitter: LD2k

          Master of Operation Sports .gifs

          Comment

          • RleWorm
            Banned
            • Jul 2011
            • 129

            #6
            Re: Here to help with "My2K" Account Verification

            thuansterr

            Comment

            • GP Mercy
              Pro
              • Jun 2006
              • 839

              #7
              Re: Here to help with "My2K" Account Verification

              GMercy

              Thanks!

              Comment

              • gmcrb28
                Banned
                • May 2009
                • 450

                #8
                Re: Here to help with "My2K" Account Verification

                That worked thanks..

                Quick question though. When will the www.nba2k.com site be ready to use if you know?

                Thanks in advance

                Comment

                • The 24th Letter
                  ERA
                  • Oct 2007
                  • 39438

                  #9
                  Re: Here to help with "My2K" Account Verification

                  Xtothedes

                  thank you

                  Comment

                  • MasterTMar
                    Rookie
                    • Oct 2011
                    • 316

                    #10
                    My 2K account name is
                    TMar

                    Comment

                    • LD2k
                      2K Sports Community Manager
                      • Oct 2010
                      • 1263

                      #11
                      Re: Here to help with "My2K" Account Verification

                      UPDATE:

                      Anyone here NOT receiving their emails with an email account OTHER than Yahoo?

                      They've specified a number of yahoo emails were NOT being received and are resolving the issue(s) now. In the meantime, I will get those e-mails re-sent to you as you continue to provide your "my2k" accounts.

                      Thanks!
                      Community Manager 2K Sports // Twitter: LD2k

                      Master of Operation Sports .gifs

                      Comment

                      • jdaniels1@bellsouth.net
                        Banned
                        • Sep 2006
                        • 511

                        #12
                        Re: Here to help with "My2K" Account Verification

                        justindaniels1@bellsouth.net

                        Comment

                        • The 24th Letter
                          ERA
                          • Oct 2007
                          • 39438

                          #13
                          Re: Here to help with "My2K" Account Verification

                          LD I have a yahoo account, should I change my email address and have you reset again?

                          Comment

                          • LD2k
                            2K Sports Community Manager
                            • Oct 2010
                            • 1263

                            #14
                            Re: Here to help with "My2K" Account Verification

                            Originally posted by The 24th Letter
                            LD I have a yahoo account, should I change my email address and have you reset again?
                            No, they are working with Yahoo to resolve the issue. I'm just trying to see if it's beyond JUST Yahoo e-mail users.
                            Community Manager 2K Sports // Twitter: LD2k

                            Master of Operation Sports .gifs

                            Comment

                            • LD2k
                              2K Sports Community Manager
                              • Oct 2010
                              • 1263

                              #15
                              Re: Here to help with "My2K" Account Verification

                              Originally posted by jdaniels1@bellsouth.net
                              Your e-mail is NOT showing up in our database. What is your "My2K" username?
                              Community Manager 2K Sports // Twitter: LD2k

                              Master of Operation Sports .gifs

                              Comment

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