Problems downloading player guide

Geldo · 03-22-2009, 09:09 AM

Hi all,
I reformatted my PC a month ago and have tried to re-download the player guide from the website. However, no matter how many times I try it always seems to get stuck at about 500k and stop downloading.
I've tried this on different days so I don't think it's a glitch.
Is the guide available anywhere else - or is there a problem with the file.
Appreciate any advice
thanks

sovereignstar · 03-22-2009, 09:15 AM

The link is fine. When you have a problem like you describe it's usually related to a corrupt download sitting in your cache. Your browser thinks you've already downloaded it before, so it keeps popping up the same bad download. You either need to clear your cache or download it in a different browser.

Geldo · 03-22-2009, 09:58 AM

Hi Sov,
no luck, I cleared the cache and it still sticks at 500k. Tried using eindows explorer instead (I normally use mozilla) and it got as far as 700k and then stuck again.
any ideas?

Geldo · 03-22-2009, 10:08 AM

Yes! it worked with a reboot

thanks

03-22-2009, 09:15 AM	#2
sovereignstar Pro Starter Join Date: Feb 2004	The link is fine. When you have a problem like you describe it's usually related to a corrupt download sitting in your cache. Your browser thinks you've already downloaded it before, so it keeps popping up the same bad download. You either need to clear your cache or download it in a different browser.

03-22-2009, 09:58 AM	#3
Geldo n00b Join Date: May 2007	Hi Sov, no luck, I cleared the cache and it still sticks at 500k. Tried using eindows explorer instead (I normally use mozilla) and it got as far as 700k and then stuck again. any ideas?

03-22-2009, 10:08 AM	#4
Geldo n00b Join Date: May 2007	Yes! it worked with a reboot thanks

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