Ben E Lou
12-20-2006, 06:20 AM
Hello. I registered but I...
{one of the following}
a. didn't receive an e-mail confirmation
b. can't log in to the board
c. forgot my password
Help!
Do these people assume that my One True Dark Jedi powers include the ability to magically know what their user name is??? My best estimate is that these e-mails include a screen name less than 20% of the time, and probably 90% of them don't come from the e-mail address that the guy registered with, either. I ought to just write up an e-mail template and send it to them.Dear Slowcoach (since you did not provide your user name, I can only assume):
Believe it or not, if you want me to check your account, then I need your user name. Because you didn't give it to me, I must assume that you think that this is some magical global bug impacting everyone that just appeared today and you're doing me a favor by reporting it. Here's a hint, when 5,000+ people have posted 1.3+ million items at a message board, and YOU can't log in, it is a PEBCAK issue, not one on our end. If you want my help, then it is help specific to you. Here are a few FAQ Hints:
Q: Why didn't I receive the registration confirmation e-mail?
A: If you want to use a free Yahoo account to sign up for message boards, then more power to you, but have the common sense to CHECK YOUR SPAM FOLDER for the confirmation e-mail before writing me.
Q: Why can't I log in to the board? (And yes, I get this extremely non-specific question quite a bit.)
A: I have no idea. Based on your lack of attention to detail, it seems fully within the realm of possibility that you didn't think to enter your user name and/or password, but without SOME information, I have no freaking clue what your problem is, although as with most of these issues, I assuming it's PEBKAC.
Q: I forgot my password. Can you help?
A: Well, I assume from receiving this that you're too obtuse to click on the "Forgotten your password" link, so I guess I'll have to go in and manually have the board send you a new one. Please refer to the first paragraph of this letter.
...And don't EVEN get me started on the detailed two-paragraph PM I received last night protesting someone else's "banning," going into *great* detail about why his buddy is a stand-up guy and didn't deserve to be banned. From looking in the control panel, it looks like the "banned" guy changed his e-mail address, didn't follow the instructions for what to do afterward, and then apparently complained to his buddy about how the evil, evil SkyDog had "banned" him. Nice. :rolleyes:
{one of the following}
a. didn't receive an e-mail confirmation
b. can't log in to the board
c. forgot my password
Help!
Do these people assume that my One True Dark Jedi powers include the ability to magically know what their user name is??? My best estimate is that these e-mails include a screen name less than 20% of the time, and probably 90% of them don't come from the e-mail address that the guy registered with, either. I ought to just write up an e-mail template and send it to them.Dear Slowcoach (since you did not provide your user name, I can only assume):
Believe it or not, if you want me to check your account, then I need your user name. Because you didn't give it to me, I must assume that you think that this is some magical global bug impacting everyone that just appeared today and you're doing me a favor by reporting it. Here's a hint, when 5,000+ people have posted 1.3+ million items at a message board, and YOU can't log in, it is a PEBCAK issue, not one on our end. If you want my help, then it is help specific to you. Here are a few FAQ Hints:
Q: Why didn't I receive the registration confirmation e-mail?
A: If you want to use a free Yahoo account to sign up for message boards, then more power to you, but have the common sense to CHECK YOUR SPAM FOLDER for the confirmation e-mail before writing me.
Q: Why can't I log in to the board? (And yes, I get this extremely non-specific question quite a bit.)
A: I have no idea. Based on your lack of attention to detail, it seems fully within the realm of possibility that you didn't think to enter your user name and/or password, but without SOME information, I have no freaking clue what your problem is, although as with most of these issues, I assuming it's PEBKAC.
Q: I forgot my password. Can you help?
A: Well, I assume from receiving this that you're too obtuse to click on the "Forgotten your password" link, so I guess I'll have to go in and manually have the board send you a new one. Please refer to the first paragraph of this letter.
...And don't EVEN get me started on the detailed two-paragraph PM I received last night protesting someone else's "banning," going into *great* detail about why his buddy is a stand-up guy and didn't deserve to be banned. From looking in the control panel, it looks like the "banned" guy changed his e-mail address, didn't follow the instructions for what to do afterward, and then apparently complained to his buddy about how the evil, evil SkyDog had "banned" him. Nice. :rolleyes: