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Old 05-27-2008, 08:05 PM   #1
EagleFan
Hall Of Famer
 
Join Date: Nov 2000
Location: Mays Landing, NJ USA
Angry Hacked

Anyone have this crap happen to them.

I received email on my Blackberry (work phone) from about 3 in th emorning that said "Order Confirmation". This morning I inquired and found that someone had used my name and credit card information to make several purchases. When they told me th elast 4 digits of the card it ended up being my corporate card (at least it's the best option for this to happen to).

I was able to contact the credit card company and put a halt on the card and have them send out another card (along with notifying HR about the situation). Then I became paranoid and had all of my card numbers changed, and my wife's.

We have recently moved and one thing that stood out is that one day when I went back to the old house to get more stuff the trash bags that we had outside had all been opened and searched through. I couldn't remember if I left anything in there that could have led to this so I didn't want to take a chance.

The other thing I thought about was that for the first time I left my work PC up to use remote desktop instead of bringing it home. I had hoped there wasn't a virus on there sending out my information, especially since I had used that PC to do financial transactions when I've been on the road which means potential access to most of my accounts if it'sa password sniffer.

This kind of crap really solidifies my belief that people can really suck!!!

Thanks, just had to vent a bit. I think it's time to log onto Conan and split a few skulls open.

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Old 05-27-2008, 08:26 PM   #2
Galaril
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Join Date: Jan 2004
Quote:
Originally Posted by EagleFan View Post
Anyone have this crap happen to them.

I received email on my Blackberry (work phone) from about 3 in th emorning that said "Order Confirmation". This morning I inquired and found that someone had used my name and credit card information to make several purchases. When they told me th elast 4 digits of the card it ended up being my corporate card (at least it's the best option for this to happen to).

I was able to contact the credit card company and put a halt on the card and have them send out another card (along with notifying HR about the situation). Then I became paranoid and had all of my card numbers changed, and my wife's.

We have recently moved and one thing that stood out is that one day when I went back to the old house to get more stuff the trash bags that we had outside had all been opened and searched through. I couldn't remember if I left anything in there that could have led to this so I didn't want to take a chance.

The other thing I thought about was that for the first time I left my work PC up to use remote desktop instead of bringing it home. I had hoped there wasn't a virus on there sending out my information, especially since I had used that PC to do financial transactions when I've been on the road which means potential access to most of my accounts if it'sa password sniffer.

This kind of crap really solidifies my belief that people can really suck!!!

Thanks, just had to vent a bit. I think it's time to log onto Conan and split a few skulls open.

Hope you weren't using our software as AV on your work lappie. But yeah on the road is a bitch with the insecure shit wireless networks hotels got.

Last edited by Galaril : 05-27-2008 at 08:27 PM.
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Old 05-27-2008, 09:03 PM   #3
Mac Howard
Sick as a Parrot
 
Join Date: Apr 2001
Location: Surfers Paradise, Australia
Someone opened an account in my name on ebay. The first I knew of it was a $187 item on my credit card bill - I didn't even have an ebay account.

The credit card company was useless. They wouldn't do a thing. Eventually I got ebay to repay the money but they wouldn't tell me anything about the fake account. I think it's still there because, when I came to set up my own account, it told me my username was already used.

Changing the credit card stopped any further abuse but it does make me wary of internet purchases. I still don't know how the crook got hold of my details and cc number.

Last edited by Mac Howard : 05-27-2008 at 09:03 PM.
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Old 05-27-2008, 10:46 PM   #4
Draft Dodger
Coordinator
 
Join Date: Jan 2001
Location: Keene, NH
there are tons of ways to get cc info. I couple weeks ago someone used my cc number to make a couple of purchases in NC. My bank is terrific and realized right away something was up. Within about 90 minutes they had me on the phone, had my card shut down and had the charges taken off. Then they overnighted me a new card - it was almost completely seemless on my end.
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Old 05-28-2008, 02:36 AM   #5
Icy
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Join Date: Sep 2003
Location: Toledo - Spain
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Originally Posted by Draft Dodger View Post
there are tons of ways to get cc info. I couple weeks ago someone used my cc number to make a couple of purchases in NC. My bank is terrific and realized right away something was up. Within about 90 minutes they had me on the phone, had my card shut down and had the charges taken off. Then they overnighted me a new card - it was almost completely seemless on my end.

The same happened to me, my bank called me 3 months ago asking if i was in USA and payed pizzas and ice creams there. Of course i said no, and they told me that they flagged those operations as suspicious for being in another country. It seems somebody had my CC info and was first taking small amounts to see if the info was valid. I canceled the card and the bank returned me the money (like $30 total). Banks have up to 6 months to chargeback any CC operation if you can prove there has been fraud done with them.

I'm not specially paranoid about it, mainly because it would be a nightmare as i use credit cards online almost daily. I just review daily my bank transactions and call my bank if i have any doubt about them.
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Last edited by Icy : 05-28-2008 at 05:35 AM.
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Old 05-28-2008, 07:58 AM   #6
tyketime
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Join Date: Nov 2003
When we moved into our current house, one of the movers stole my wife's credit card right out of her purse while she was upstairs giving them a tip And on top of that she had given them some of our older stuff. We saw several charges on our card (the idiot treated himself to some electronics and alcohol). He was eventually arrested and prosecuted.

As for credit card theft, a couple years back, we noticed a charge for several thousand dollars for medical supplies. Huh? We called the credit card company and they immediately sent out new cards. Several times since then, the credit card company has called us to confirm purchases (either out-of-state charges - we were traveling at the time), or internet purchases. No other fraud has occurred, but I do appreciate the fact that they call to confirm from time-to-time.

I know my wife goes online to look at recent card charges on a pretty regular basis to catch any suspicious activity as soon as possible.

As for you... the fact that some jacka** went through your trash is even more troubling. While this is a good time to put on my public service hat and remind everyone to shred their business mail, I would keep a close watch on all of my accounts over the next couple of months. It would probably be worth checking your credit report a couple of times over the next year to make sure someone hasn't opened up a new account with a different address (thus making you totally oblivious to the scam).

People do suck from time to time...
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Old 05-28-2008, 09:15 AM   #7
Marc Vaughan
SI Games
 
Join Date: Oct 2000
Location: Melbourne, FL
Since moving to America I've had two instances of websites taking money out of the american accounts and having to had them refunded.

Both times its my wifes account and from the info I've found on the web about the company involved thats their standard approach to life - they are setup as a 'discount club' but simply enter peoples information into their database, take money until questioned and then refund charges if you press hard enough - how these jokers haven't been taken to court and bankrupted yet I have no idea, presumably because the amounts they take are minor ($20-30 a hit) and no one they've annoyed has bothered.
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Old 05-28-2008, 11:34 AM   #8
chesapeake
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Join Date: Apr 2007
Location: Arlington, VA
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Originally Posted by EagleFan View Post
We have recently moved and one thing that stood out is that one day when I went back to the old house to get more stuff the trash bags that we had outside had all been opened and searched through. I couldn't remember if I left anything in there that could have led to this so I didn't want to take a chance.

It wouldn't surprise me if this was it. I shred just about everything that has an account number on it.
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Old 05-28-2008, 09:16 PM   #9
EagleFan
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Join Date: Nov 2000
Location: Mays Landing, NJ USA
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Originally Posted by chesapeake View Post
It wouldn't surprise me if this was it. I shred just about everything that has an account number on it.

The thing about this though is that they had my work email address which is where the confirmation emails came and I can't think of anything that would have my work email that ended up in there.

Oh well, so far it's been clear with only the corporate card being compromised.

Getting a shreader this weekend. I used to try to destroy everything as thoroughly as possible but time to go to the next level with a shredder.
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Old 05-28-2008, 09:19 PM   #10
EagleFan
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Join Date: Nov 2000
Location: Mays Landing, NJ USA
Quote:
Originally Posted by tyketime View Post
When we moved into our current house, one of the movers stole my wife's credit card right out of her purse while she was upstairs giving them a tip And on top of that she had given them some of our older stuff. We saw several charges on our card (the idiot treated himself to some electronics and alcohol). He was eventually arrested and prosecuted.

As for credit card theft, a couple years back, we noticed a charge for several thousand dollars for medical supplies. Huh? We called the credit card company and they immediately sent out new cards. Several times since then, the credit card company has called us to confirm purchases (either out-of-state charges - we were traveling at the time), or internet purchases. No other fraud has occurred, but I do appreciate the fact that they call to confirm from time-to-time.

I know my wife goes online to look at recent card charges on a pretty regular basis to catch any suspicious activity as soon as possible.

As for you... the fact that some jacka** went through your trash is even more troubling. While this is a good time to put on my public service hat and remind everyone to shred their business mail, I would keep a close watch on all of my accounts over the next couple of months. It would probably be worth checking your credit report a couple of times over the next year to make sure someone hasn't opened up a new account with a different address (thus making you totally oblivious to the scam).

People do suck from time to time...


Glad to hear that they caught the idiot that did that to you. I'm definitely taking the advice to get a shredder now. I already signed up for the credit protection and monitoring as well.


On a lighter note, the bolded part of the post made me laugh.
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Old 05-28-2008, 10:29 PM   #11
Coffee Warlord
Head Coach
 
Join Date: Oct 2002
Location: Colorado Springs
Yeah, I have to start shredding stuff now. My old apartment, they had a massive industrial trash compactor for the building garbage. If anyone wanted to sift through that, they DESERVE to get their winnings.
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Old 05-28-2008, 10:46 PM   #12
Radii
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Join Date: Jul 2001
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Originally Posted by EagleFan View Post
Glad to hear that they caught the idiot that did that to you. I'm definitely taking the advice to get a shredder now. I already signed up for the credit protection and monitoring as well.


Credit monitoring is huge. I use Equifax's Score Watch and love it. After dealing with identity theft for the latter half of last year and thinking it was over I caught lingering account that I hadn't found out about yet b/c scorewatch alerted me. Of course, as part of the identity theft the person got into my e-mail account, or something(still not 100% sure on that)... but somehow found and changed the password to my monitoring service successfully. It wasn't until I found out through other means that something was up and went to check my credit score that I learned that.

Although the original ID Theft didn't come from my mailbox, I have become completely paranoid now. I have a PO Box and refuse to allow anything to be sent to my home address from any service/company until I've spoken to a manager on the phone and they tell me PO Boxes are not allowed, shred all my mail, pay extra to do a full credit check every 2 months on top of what scorewatch provides, have closed a number of long standing accounts even though it lowers my credit score and avaliable credit just so I have less to monitor, and have even gone as far as to do some random spot-check calls to a few utility companies in the area of the country where the ID Theft happened, since the utilities that got opened in my name are the only things I couldn't find on my own, and the only things as a result that have had a lasting impact on my credit report b/c they have been so hard to clean up.

There's a new'ish service where you can completely freeze your credit, basically preventing anything new from going on it. My understanding is that inquiries can still occur(for things like job/apartment applications). Since I've learned my lesson from all this and am going cash only no matter what it takes going forward, as soon as the last thing is off my credit report, I'm freezing it and intend to not un-freeze it until/unless I buy a house in the future.
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Old 10-02-2011, 07:29 PM   #13
tyketime
College Benchwarmer
 
Join Date: Nov 2003
For the second time in about 6 months, our credit card information was hacked/stolen. I give Capital One a lot of props for their quick action, but it's still a pain in the ass to have to cancel everything and reestablish new cards.

I do virus/malware scans on a fairly regular basis, so I don't think it's a keylogger of some kind. We do quite a bit of online purchases, so we will obviously be more diligent.
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Old 10-02-2011, 09:48 PM   #14
sovereignstar v2
hates iowa
 
Join Date: Oct 2010
Quote:
Originally Posted by tyketime View Post
For the second time in about 6 months, our credit card information was hacked/stolen. I give Capital One a lot of props for their quick action, but it's still a pain in the ass to have to cancel everything and reestablish new cards.

I do virus/malware scans on a fairly regular basis, so I don't think it's a keylogger of some kind. We do quite a bit of online purchases, so we will obviously be more diligent.

Had to change my Capital One card last month. Had the same card for over 11 years. Can't remember how long it took me to memorize the 16 digits. That's what pisses me off most haha.
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Old 10-02-2011, 10:33 PM   #15
Desnudo
Coordinator
 
Join Date: Jul 2003
Location: Here and There
I've had my info stolen 3-4 times over the past few years. It's amazing how prevalent this is becoming.
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