XBox 360 Disc Read Error

mattlanta · 12-30-2007, 02:11 AM

Hey, guys, my brother was playing Mass Effect a lot today. He played like four hours straight then turned it off for about three hours to watch the football game. And then played two to three hours straight again, and then it said that the disc read an error and we pressed 'Play Game' on the user interface and the XBox 360 sounded like itwas having a hard time reading the disc. I've had this 360 for about a week now, I got it Christmas Eve night, but I believe I had I had already ordered it a couple of weeks before Christmas, but it's still very new. Is this something I should be worried about?

Other games that my 360 has had troubles reading is Forza Motosport 2 (the first night I opened it, it wouldn't read it once, but then I ejected, then put it back in, and it worked), NBA 2k8 (just once), and my brothers had it happen to them with some MLB game they rented too. Now that I think about it, this has happened to all the games I've had, but it only happens in the beginning. Tonight with the Mass Effect problem was the first time this issue happened when it just said some instructions. Something like "1. Clean the disc, 2. (I forgot what number 2 said) then it said something about contacting XBox on the bottom of the screen."

I took the disc out (the disc was really hot, but I'm not surprised considering it's always been hot after someone played it for an hour, this happens to all my discs) and put it back in after about ten minutes, and it worked again.

My 360 is horizontal, and the air circulation around it is spacious. The same goes for the power box. The only thing that stands in the way of the fan 'outage?' is a couple of wires, but it's not like it's really close to the vent of the 360.

I'm a little worried about it, and I'd appreciate any type of advice. I'm very nervous and worried that I have to send it in and get it fixed again because my parents hate it when that happens, but I guess what has to be done should be done, but I still want to know if this is normal or if this sounds really bad or not. I appreciate any help. Thanks.

Cringer · 12-30-2007, 02:27 AM

I had that early on with EA games, which I think was a known problem with EA games for some reason IIRC.

My advice, roll with it for now. If it keeps doing it with every game, or becomes worse, over the next 2-3 weeks then contact support and see what they say. Or contact then now. Unless you think I may go away, I would say a call to support is on it's way.

I;m no expert though. I just know I have not had such a problem with my older 360.

Raiders Army · 12-30-2007, 09:24 AM

It happens to me a lot with EA games still. Hell, I had a Madden game do that to me this week. A tip I've heard is to take the game out everytime you're not playing. In other words, once you're done playing, take it out and leave the system empty when it's off.

Balldog · 12-30-2007, 09:51 AM

Everytime I start up the 360, I open the tray and allow my profile to load. Then close the tray and start playing. I've not had any DRE since. I've been doing this for about 5 months, after having CH2K7 get a DRE in the last minute of the game 3 times. I've played 60+ games since I started opening the tray and haven't had the issue yet.

MizzouRah · 12-30-2007, 11:34 AM

This sounds goofy, but make sure you take the game out of the 360 after you are done playing, before shutting it down.

Mustang · 12-30-2007, 11:40 AM

If it was a Christmas gift, you shouldn't have to take it to Microsoft, you should still be able to take it to the place they bought it from.

markprior22 · 12-30-2007, 11:46 AM

If you can take it back (rather than send it to MS), I'd do that in a hurry. There are too many issues with this hardware to take a chance. If you wait, you might be without it for 3-4 weeks while MS works on it. I'm currently waiting for my 3rd 360. 1. RROD 2. DVD drive failure

Eaglesfan27 · 12-30-2007, 11:58 AM

Quote:

Originally Posted by MizzouRah

This sounds goofy, but make sure you take the game out of the 360 after you are done playing, before shutting it down.

I've always done that and I've never had a DRE.

Raiders Army · 12-30-2007, 12:36 PM

I always do that and I've had DREs.

mattlanta · 12-30-2007, 01:38 PM

My brother ordered it online, so I can't go to a store and give it back.

12-30-2007, 02:27 AM	#2
Cringer Grizzled Veteran Join Date: Oct 2000 Location: Edinburg,TX	I had that early on with EA games, which I think was a known problem with EA games for some reason IIRC. My advice, roll with it for now. If it keeps doing it with every game, or becomes worse, over the next 2-3 weeks then contact support and see what they say. Or contact then now. Unless you think I may go away, I would say a call to support is on it's way. I;m no expert though. I just know I have not had such a problem with my older 360. __________________ You Stole Fizzy Lifting drinks! You bumped into the ceiling which now has to be washed and steralized, so you get NOTHING! You lose!

12-30-2007, 11:40 AM	#6
Mustang Grizzled Veteran Join Date: Oct 2000 Location: Wisconsin	If it was a Christmas gift, you shouldn't have to take it to Microsoft, you should still be able to take it to the place they bought it from. __________________ You, you will regret what you have done this day. I will make you regret ever being born. Your going to wish you never left your mothers womb, where it was warm and safe... and wet. i am going to show you pain you never knew existed, you are going to see a whole new spectrum of pain, like a Rainboooow. But! This rainbow is not just like any other rainbow, its...

12-30-2007, 09:24 AM	#3
Raiders Army Coordinator Join Date: Oct 2000 Location: The Black Hole	It happens to me a lot with EA games still. Hell, I had a Madden game do that to me this week. A tip I've heard is to take the game out everytime you're not playing. In other words, once you're done playing, take it out and leave the system empty when it's off.

12-30-2007, 09:51 AM	#4
Balldog Pro Rookie Join Date: Jan 2002 Location: Macomb, MI	Everytime I start up the 360, I open the tray and allow my profile to load. Then close the tray and start playing. I've not had any DRE since. I've been doing this for about 5 months, after having CH2K7 get a DRE in the last minute of the game 3 times. I've played 60+ games since I started opening the tray and haven't had the issue yet.

12-30-2007, 11:34 AM	#5
MizzouRah Hall Of Famer Join Date: Sep 2002 Location: Troy, Mo	This sounds goofy, but make sure you take the game out of the 360 after you are done playing, before shutting it down.

12-30-2007, 11:46 AM	#7
markprior22 High School Varsity Join Date: Apr 2002 Location: springfield, il	If you can take it back (rather than send it to MS), I'd do that in a hurry. There are too many issues with this hardware to take a chance. If you wait, you might be without it for 3-4 weeks while MS works on it. I'm currently waiting for my 3rd 360. 1. RROD 2. DVD drive failure

12-30-2007, 12:36 PM	#9
Raiders Army Coordinator Join Date: Oct 2000 Location: The Black Hole	I always do that and I've had DREs.

12-30-2007, 01:38 PM	#10
mattlanta Mascot Join Date: Dec 2007	My brother ordered it online, so I can't go to a store and give it back.

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