PING: 1&1 Customers - Deceitful Price Increase

[Radii]

1and1 deceiving upgrade - Web Hosting Talk

I got this e-mail today, just wanted to make sure anyone else here who is using 1&1 for web hosting doesn't miss it, as its very easy to miss. I use them for our FBCB league. The forum post is from a brit and the prices are in pounds. The relevant sections from the e-mail I got:

In the course of this package upgrade, the price of your "Business" package will
change to $14.99/month (excluding VAT).
The price adjustment will become effective during the next regular billing cycle,
but not before January 25, 2013. In case the technical migration should be delayed,
the price will of course only change after you gain access to the additional features.

and

If we do not hear from you, the price adjustment will become effective during
the next regular billing cycle

I pay $12.99/mo now, so they're basically trying to sneak a $2/mo cost increase on me for essentially no benefit. I replied asking if i can "decline" the upgrade and not have my rate increase. If they say no I'll 100% be switching hosts. I may well switch regardless, this is a pretty dirty way of going about things and I'm pretty unhappy about it.

[cartman]

I got one about their migration to PHP5, but nothing in the message about a rate change.

[cartman]

Just saw that the message you posted was from the UK. There is a different business unit that handles UK/Europe than the one that handles the US.

[cartman]

Double dola,

I see you got an email with a price increase. Interesting.

[Radii]

The subject of my e-mail was "Important contract information about your Business package 83xxxxx" (my customer ID at the end there)

[cartman]

I have the Premier Business package, so I wonder if they didn't do a rate increase on that offering.

[sabotai]

My webhost tried to sneak stuff like this through for awhile. I would get a few "opt-out" offers a year. Never bothered to switch because I figured opt-out offers were just normal. But I stopped getting them awhile ago.