Anyone from Europe ordered the game? (Traditional thread)

Collapse

Recommended Videos

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • jasce23
    Rookie
    • Sep 2003
    • 107

    #1846
    Re: Anyone from Europe ordered the game? (Traditional thread)

    The plot thickens....

    of about 10-15 persons waiting for the normal delivery here , just one was completed

    This is a big mess

    Comment

    • jr86
      MVP
      • Jan 2009
      • 1728

      #1847
      Re: Anyone from Europe ordered the game? (Traditional thread)

      Wow, i picked a great year to choose DHL shipping!

      But just from the outside looking in....
      Unfortunately my guess is that your items are still stuck in Canada for the simple reason that i can't believe all of the individual postal services in the places you guys live are all experiencing delays.
      If all these items were shipping to 1 country then i guess you could blame it on your own postal service but when people in England, Germany, Portugal are still waiting it seems a bit odd.
      Hopefully they turn up sooner rather than later and you can enjoy this classic of a game

      Comment

      • Deluzion
        Rookie
        • Mar 2011
        • 2

        #1848
        Re: Anyone from Europe ordered the game? (Traditional thread)

        Im also still waiting for my game from vgp.
        Shipped march the 2nd to Denmark.

        Still no game, this sucks

        Comment

        • richocat
          Rookie
          • Mar 2011
          • 3

          #1849
          Re: Anyone from Europe ordered the game? (Traditional thread)

          Feeling it for you guys. I ordered MLB 08 and 09 via normal shipping and I felt stressed all the time, not knowing where the games were. Last year (and this) I did DHL - takes all the not knowing where your package is away.

          Comment

          • Entiae
            Flip That Bat!
            • Apr 2008
            • 785

            #1850
            Re: Anyone from Europe ordered the game? (Traditional thread)

            As expected, no game today either.
            They better respond to my email tonight..

            Comment

            • cway1986
              Rookie
              • Feb 2011
              • 12

              #1851
              Re: Anyone from Europe ordered the game? (Traditional thread)

              Originally posted by Sharp3500
              As expected, no game today either.
              They better respond to my email tonight..
              Same

              Comment

              • jasce23
                Rookie
                • Sep 2003
                • 107

                #1852
                Re: Anyone from Europe ordered the game? (Traditional thread)

                Originally posted by Sharp3500
                As expected, no game today either.
                They better respond to my email tonight..

                I hope they respond but i don´t think they will....

                I hope they are investigating the missing deliveries but i don´t think they are

                20 days and counting....

                Comment

                • antilowpe
                  Rookie
                  • Jun 2009
                  • 345

                  #1853
                  Re: Anyone from Europe ordered the game? (Traditional thread)

                  Same in France, no game... And I'm going to Portugal for 1 week...

                  For my information what is the definition of "business day" ?
                  In fact, when the "21 business days" end when my game was shipped March the 2nd?

                  Thank you.

                  Comment

                  • Entiae
                    Flip That Bat!
                    • Apr 2008
                    • 785

                    #1854
                    Re: Anyone from Europe ordered the game? (Traditional thread)

                    Originally posted by antilowpe
                    Same in France, no game... And I'm going to Portugal for 1 week...

                    For my information what is the definition of "business day" ?
                    In fact, when the "21 business days" end when my game was shipped March the 2nd?

                    Thank you.
                    Monday-Friday.

                    So if March 3rd is considered as the first day, the 21st day will be the last day of March..

                    Comment

                    • Oasis81
                      Rookie
                      • Oct 2008
                      • 27

                      #1855
                      Re: Anyone from Europe ordered the game? (Traditional thread)

                      nothing here in milan.

                      from axelmusic, ordered 9th march.

                      I'll order it from 365...

                      Comment

                      • Gravyb0y
                        Rookie
                        • Mar 2011
                        • 43

                        #1856
                        Re: Anyone from Europe ordered the game? (Traditional thread)

                        Still nothing for me. Was shipped on the 2nd March, so by business days by my counting 21 will be March 31st (Next Thursday).

                        Really poor service, and ill not be using VGP again. Such a silly thing that they dont have DHL Shipping option anywhere on the site. I think if they had, a lot of us on here wouldnt be in this mess.

                        Worse still is that we've all had the generic 'dont care' automated email as a reply when contacting them.
                        Premier League: Sunderland
                        NHL: Boston Bruins
                        MLB: Boston Red Sox
                        NBA: Orlando Magic
                        F1: McLaren (Button) and Mercedes (Hamilton)

                        It's Tuuka Time!

                        Comment

                        • jr86
                          MVP
                          • Jan 2009
                          • 1728

                          #1857
                          Re: Anyone from Europe ordered the game? (Traditional thread)

                          Originally posted by Gravyb0y
                          Still nothing for me. Was shipped on the 2nd March, so by business days by my counting 21 will be March 31st (Next Thursday).

                          Really poor service, and ill not be using VGP again. Such a silly thing that they dont have DHL Shipping option anywhere on the site. I think if they had, a lot of us on here wouldnt be in this mess.

                          Worse still is that we've all had the generic 'dont care' automated email as a reply when contacting them.
                          Dude, i know your peed off (i would be too) and i do agree with you about not having the DHL shipping option more noticeable but with that said.....

                          I don't see how you can blame VG for this mess. There is no reason to believe that they did not post the game when they said they did.
                          And like anything that can't be tracked with a tracking number i am not sure what you want them to do about it. They have fulfilled their side of things.
                          Your beef should be at the postal service in Canada if you ask me.....just saying

                          Comment

                          • Entiae
                            Flip That Bat!
                            • Apr 2008
                            • 785

                            #1858
                            Re: Anyone from Europe ordered the game? (Traditional thread)

                            Originally posted by jr86
                            I don't see how you can blame VG for this mess. There is no reason to believe that they did not post the game when they said they did.
                            And like anything that can't be tracked with a tracking number i am not sure what you want them to do about it. They have fulfilled their side of things.
                            Your beef should be at the postal service in Canada if you ask me.....just saying
                            I'm annoyed with VG+ because of poor customer service.
                            They tell us that there has been "slight delays", yet one guy in Germany who had his copy shipped at a later date had no problems whatsoever receiving it. So it was only the copies shipped on March 2nd that got delayed?

                            I sent them an email last Wednesday. They still haven't replied.
                            That is not acceptable. I have been a loyal customer for many years and I demand something in return. When my parcel goes missing, I expect them to take care of it, or at least communicate with me. I understand that it isn't their fault. But when they decide to ignore me, they are a part of the problem.
                            Last edited by Entiae; 03-21-2011, 04:56 PM.

                            Comment

                            • ViperEyes
                              Rookie
                              • Mar 2011
                              • 14

                              #1859
                              Re: Anyone from Europe ordered the game? (Traditional thread)

                              Hi guys

                              I am a fellow Show fan from Switzerland. I as well have seen my order shipped on the 3rd of March and still have not received it, though I received another package from VG+ ordered on the 8th and received last week.

                              I advise you guys to phone them directly, they are very nice. I got the same explanation about the Canadian Post as you all.

                              This situation happened to me as well for the 09 version. Never got it and 21 business days later they sent me another copy (that time I took DHL for about 13€ - told them by phone and they sent me a paypal request). Last year went perfectly got the game under a week and as said above got another package from VG+ last week (delivered under a week), so we can say we got really unlucky with the Canadian Post.

                              Hopping to get it this week though, they told me on the phone last week that some of the international parcels shipped on the 2nd - 3rd were turning up. Keep hope guys

                              By the way could I get your PS3 IDs so I can add you as friends? Would be nice to play together some time soon .

                              My ID is ViperEyes

                              Comment

                              • CH4OS
                                Rookie
                                • Aug 2008
                                • 24

                                #1860
                                Re: Anyone from Europe ordered the game? (Traditional thread)

                                Originally posted by ViperEyes
                                Hopping to get it this week though, they told me on the phone last week that some of the international parcels shipped on the 2nd - 3rd were turning up. Keep hope guys
                                I don't believe that one bit. So international parcels were turning up last week but nobody here in this thread received it? Strange since we have at least 15 people here from different countries and nobody received it, even 1 week after "some" people received it? Since it's clear our packages are in the same place, if one was delivered the rest would be delivered 1-2 days after and that didn't happened.

                                I had lost parcels before (never from them) but I never experienced a customer support lying to avoid having to issue a refund. They want to make us wait and ask for a replacement so they want us to believe that Canadian Post is delaying the packages and now they say people that preordered received the game? I never had any problems with VGP but I don't tolerate lies so I'm done with them.

                                Comment

                                Working...