In this situation people have every right to complain. When you spend money for a product you expect it to be as good as advertised, or released when advertised. 12 hours later on a digital release is unacceptable.
MLB 14 The Show Available As Day 1 Digital Download Available to Download Now (PS4)
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Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4
In this situation people have every right to complain. When you spend money for a product you expect it to be as good as advertised, or released when advertised. 12 hours later on a digital release is unacceptable. -
Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4
Or they can vent elsewhere. This isn't a "venting" thread. It contributes nothing to the discussion.Comment
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Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4
Come on, man. Sony pretty clearly told him the refund would be processed. Now people are finding out that's not true from other support reps. Can you blame him for being upset?Comment
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Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4
I guess he could have made his point better. The thing is when you call in and request a refund they open a case for you which goes to someone else or some other department who then decides the fate of your case. You are then notified a week later via email whether your refund was granted or not. Not everyone will get the ok for the refund. This has happened in the past. Some people will be stuck with a digital and physical copy. But since a card was used anyway people can always do a charge back through their bank or cc company.
Really? I imagine a bunch of suits sitting in a dark room right now, trying to think of creative ways to screw their customers.Comment
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Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4
I live in a major urban area and not a rental shop with PS4 games anywhere in the metro. And a Redbox certainly won't have it.Comment
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Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4
When these trivial things happen, I used to get mad and vent on the forums. After my uncle passed away over a year ago, I realized there is more important things in life and I no longer get mad. Thing things happen and it will eventually get fixed.
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Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4
That's a good idea. Is it in Redbox yet?Comment
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Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4
Why people feel the need to come on here and play moderator baffles me.Comment
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Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4
When these trivial things happen, I used to get mad and vent on the forums. After my uncle passed away over a year ago, I realized there is more important things in life and I no longer get mad. Thing things happen and it will eventually get fixed.
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Dang autocorrect. Meant these things, no thing things. Sorry
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Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4
Finally bit the bullet and called. Guy said I'll definitely get the refund because I never downloaded the game. Game has been removed from my queue. Just got backfrom Gamespot with a disc copy.Comment
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I just waited nearly 1 hour and 30 minutes on the phone for a supervisor, only to be told that they were having technical difficulties in transferring me, but the supervisor would issue the refund.......then the phone went dead.
I have never seen such F'n amateurs in my entire life.
Called back, waited for another 20 minutes or so, someone picks up, disconnected again. I'm now on the phone for the 3rd time and nearly 2 and half hours later trying to get a refund issued.
I purchased the physical copy from gamestop, took all of 5 minutes to get there, and about 30 seconds to complete my purchase. If Sony doesn't refund my $59.99 and I just spent $126 for this game, then I will sell both my PS3 and PS4 along with all my games and Sony will never see another dime of my $$.
This went from a clusterfck of a rollout to really pissing off their customers for no reason whatsoever. They screwed up, issue us a refund, it's as simple as that.Comment
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Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4
Companies screw up all the time. They will fix your issue if you allow a little patience. Shame that most of you are adults here.
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Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4
When these trivial things happen, I used to get mad and vent on the forums. After my uncle passed away over a year ago, I realized there is more important things in life and I no longer get mad. Thing things happen and it will eventually get fixed.
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Keep in mind most of the people posting here are young. They're impatient. I'd probably even consider myself in that group. I want my game too! But you're right, there's nothing we can do and there's no point dwelling on what will be such a trivial issue and forgotten in a few days.Comment
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Re: MLB 14 The Show Available As Day 1 Digital Download at 12:01 AM EST, May 6th (PS4
Just got off the phone. Guy was nice and all and was happy to submit a refund request, but he simply couldn't guarantee that I would receive the refund.
His advice was to cancel, wait 3 to 5 days to see if my refund was honored, and if so then buy a physical copy. That's horrible advice
He did say it "needs to be out today." Odd phrasing, but I hope he's right.Comment
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