How to get a refund?

[mariner690]

As a franchise mode player this game is unplayable for me. Does anyone here know if it’s possible to get a refund? I pre-ordered the digital version.


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[Jeffrey99]

Re: How to get a refund?

As a 100% franchise player, I’m not sure what would make it unplayable.

But the refund would depend on point of purchase. I think most offer refunds based on hours played, like Steam on PC is 2 hours. But not positive on that.


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[mariner690]

Re: How to get a refund?

As a 100% franchise player, I’m not sure what would make it unplayable.

But the refund would depend on point of purchase. I think most offer refunds based on hours played, like Steam on PC is 2 hours. But not positive on that.


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I could write an essay on why but I doubt anyone wants to hear it and it is just how I feel about the game. I hope others do not feel the same way and are enjoying the game.


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[webbjay82]

Re: How to get a refund?

I could write an essay on why but I doubt anyone wants to hear it and it is just how I feel about the game. I hope others do not feel the same way and are enjoying the game.


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I'm actually curious as to what issues you are having?

[DarthRambo]

Re: How to get a refund?

Impossible unless there's a major problem that millions are experiencing and complaining about. Look at Cyberpunk 2077 for example. Only time I can remember refunds ever being given.

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[countryboy]

Re: How to get a refund?

Contact Sony since you bought digitally. They can answer your question


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[TheWarmWind]

Re: How to get a refund?

Sony has a pretty tight window of both playtime and time since purchase where they allow you to refund the game. You pretty much have to have misclicked on the game to purchase it and then ask for a refund immediately.

Most refund policies on digital games are rediculous (except GoG), but if I recall correctly, Sony's is one of the worst. It's under 30 minutes played or something like that. You can't even finish a single franchise game in that time.

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[Speedy]

Re: How to get a refund?

As a franchise mode player this game is unplayable for me. Does anyone here know if it’s possible to get a refund? I pre-ordered the digital version.


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You're pre-ordered the game, which came out in April, and are asking for a refund now...which is 3 months later?

You have 0% chance man.

[Scott]

Re: How to get a refund?

Locking this. You pre-ordered and now on 7/11 you decided you want a refund. Reach out to Sony.