How to get a refund?

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  • mariner690
    Rookie
    • Mar 2011
    • 256

    #1

    How to get a refund?

    As a franchise mode player this game is unplayable for me. Does anyone here know if it’s possible to get a refund? I pre-ordered the digital version.


    Sent from my iPhone using Operation Sports
  • Jeffrey99
    MVP
    • Nov 2004
    • 1480

    #2
    Re: How to get a refund?

    As a 100% franchise player, I’m not sure what would make it unplayable.

    But the refund would depend on point of purchase. I think most offer refunds based on hours played, like Steam on PC is 2 hours. But not positive on that.


    Sent from my iPhone using Tapatalk

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    • mariner690
      Rookie
      • Mar 2011
      • 256

      #3
      Re: How to get a refund?

      Originally posted by Jeffrey99
      As a 100% franchise player, I’m not sure what would make it unplayable.

      But the refund would depend on point of purchase. I think most offer refunds based on hours played, like Steam on PC is 2 hours. But not positive on that.


      Sent from my iPhone using Tapatalk


      I could write an essay on why but I doubt anyone wants to hear it and it is just how I feel about the game. I hope others do not feel the same way and are enjoying the game.


      Sent from my iPhone using Operation Sports

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      • webbjay82
        Rookie
        • Oct 2017
        • 496

        #4
        Re: How to get a refund?

        Originally posted by mariner690
        I could write an essay on why but I doubt anyone wants to hear it and it is just how I feel about the game. I hope others do not feel the same way and are enjoying the game.


        Sent from my iPhone using Operation Sports
        I'm actually curious as to what issues you are having?

        Comment

        • DarthRambo
          MVP
          • Mar 2008
          • 6630

          #5
          Re: How to get a refund?

          Impossible unless there's a major problem that millions are experiencing and complaining about. Look at Cyberpunk 2077 for example. Only time I can remember refunds ever being given.

          Sent from my SM-G996U using Operation Sports mobile app
          https://www.youtube.com/DarthRambo

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          • countryboy
            Growing pains
            • Sep 2003
            • 52720

            #6
            Re: How to get a refund?

            Contact Sony since you bought digitally. They can answer your question


            Sent from my iPhone using Operation Sports
            I can't shave with my eyes closed, meaning each day I have to look at myself in the mirror and respect who I see.

            I miss the old days of Operation Sports :(


            Louisville Cardinals/St.Louis Cardinals

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            • TheWarmWind
              MVP
              • Apr 2015
              • 2620

              #7
              Re: How to get a refund?

              Sony has a pretty tight window of both playtime and time since purchase where they allow you to refund the game. You pretty much have to have misclicked on the game to purchase it and then ask for a refund immediately.

              Most refund policies on digital games are rediculous (except GoG), but if I recall correctly, Sony's is one of the worst. It's under 30 minutes played or something like that. You can't even finish a single franchise game in that time.

              Sent from my Pixel 3 using Operation Sports mobile app

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              • Speedy
                #Ace
                • Apr 2008
                • 16143

                #8
                Re: How to get a refund?

                Originally posted by mariner690
                As a franchise mode player this game is unplayable for me. Does anyone here know if it’s possible to get a refund? I pre-ordered the digital version.


                Sent from my iPhone using Operation Sports
                You're pre-ordered the game, which came out in April, and are asking for a refund now...which is 3 months later?

                You have 0% chance man.
                Originally posted by Gibson88
                Anyone who asked for an ETA is not being Master of their Domain.
                It's hard though...especially when I got my neighbor playing their franchise across the street...maybe I will occupy myself with Glamore Magazine.

                Comment

                • Scott
                  Your Go-to TV Expert
                  • Jul 2002
                  • 20031

                  #9
                  Re: How to get a refund?

                  Locking this. You pre-ordered and now on 7/11 you decided you want a refund. Reach out to Sony.
                  PSN-Shugarooo
                  Steam-ScottM.816
                  Twitch.tv/Shugarooo
                  Want to follow my Franchises? Join my discord: https://discord.gg/nHbNCWmmGs

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