Captain Edition: PS5 redeem code put in but no....

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  • hitman23
    Rookie
    • May 2014
    • 278

    #1

    Captain Edition: PS5 redeem code put in but no....

    Captain Edition: PS5 redeem code put in but no selection for PS5 version. I got to A count Settings, redeem codes and it says I should be able to download the PS5 bundle. What gives?

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  • hitman23
    Rookie
    • May 2014
    • 278

    #2
    Re: Captain Edition: PS5 redeem code put in but no....

    Is there a way to reactivate a code? It says it has already been entered. I tried PlayStation support but they wanted to charge me a dollar and then $41 a month. Are you kidding me? How do I get a hold of someone for free to help me out with this. Thanks in advance.

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    Last edited by hitman23; 03-24-2023, 02:12 PM.

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    • Cod
      MVP
      • May 2007
      • 2717

      #3
      Re: Captain Edition: PS5 redeem code put in but no....

      You have to put the PS4 disc in the system. Then you have to hit the triangle button on the game's icon and go to the store page (or more info, can't remember exactly). Then you're giving the option to add the PS5 version to you're library for free. The same button that adds it to your library will change to Download once the game is added.

      This is how the PS5 vouchers have worked for years on multiple games (MLBTS, FIFA, etc.). I wish it was easier too, but we have to work with what we have a be content.

      EDIT: Forgot to mention, you still have to have the PS4 disc in the system to play the PS5 version. Again, just the way it has been since the PS5 released.
      Last edited by Cod; 03-24-2023, 01:33 PM.

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      • hitman23
        Rookie
        • May 2014
        • 278

        #4
        Re: Captain Edition: PS5 redeem code put in but no....

        Originally posted by Cod
        You have to put the PS4 disc in the system. Then you have to hit the triangle button on the game's icon and go to the store page (or more info, can't remember exactly). Then you're giving the option to add the PS5 version to you're library for free. The same button that adds it to your library will change to Download once the game is added.

        This is how the PS5 vouchers have worked for years on multiple games (MLBTS, FIFA, etc.). I wish it was easier too, but we have to work with what we have a be content.
        Thanks, I will try that. Unreal. I will let you know. I really appreciate you responding. You would think those instructions would have been on the redeem card. (sarcasm)

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        Last edited by hitman23; 03-24-2023, 01:54 PM.

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        • The Kid 24
          It's Show Time!
          • Jan 2007
          • 14762

          #5
          Re: Captain Edition: PS5 redeem code put in but no....

          Lucky guys.

          Man **** BB… They dont have my pre-order in stock!! HTF does that happen with a pre-order??


          Sent from my iPhone using Operation Sports
          Milwaukee Brewers | Green Bay Packers | North Carolina Tar Heels | Wisconsin Badgers

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          • Caulfield
            Hall Of Fame
            • Apr 2011
            • 10986

            #6
            Re: Captain Edition: PS5 redeem code put in but no....

            Originally posted by The Kid 24
            Lucky guys.

            Man **** BB… They dont have my pre-order in stock!! HTF does that happen with a pre-order??


            Sent from my iPhone using Operation Sports
            glad I backed out now on the best buy deal at the counter.
            I only walked away when I found out you have to pay in full immediately
            OSFM23 - Building Better Baseball - OSFM23

            A Work in Progress

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            • The Kid 24
              It's Show Time!
              • Jan 2007
              • 14762

              #7
              Captain Edition: PS5 redeem code put in but no....

              Originally posted by Caulfield
              glad I backed out now on the best buy deal at the counter.
              I only walked away when I found out you have to pay in full immediately

              Yes correct.

              Im so pissed I pre-order Jeter version on day one of pre-orders.


              Sent from my iPhone using Operation Sports
              Milwaukee Brewers | Green Bay Packers | North Carolina Tar Heels | Wisconsin Badgers

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              • Funkycorm
                Cleveland Baseball Guru
                • Nov 2016
                • 3159

                #8
                Re: Captain Edition: PS5 redeem code put in but no....

                Originally posted by The Kid 24
                Yes correct.

                Im so pissed I pre-order Jeter version on day one of pre-orders.


                Sent from my iPhone using Operation Sports
                I preordered from best buy once. It was 17 and I preordered the special edition and they sent me the standard edition instead. They would not exchange it and I ended up having to keep the regular edition. Only after going to the store and throwing a fit did I get the money difference back. I have not set foot in or ordered from best buy since then. Never will. They can't be trusted.
                Funkycorm

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                • Cod
                  MVP
                  • May 2007
                  • 2717

                  #9
                  Re: Captain Edition: PS5 redeem code put in but no....

                  Originally posted by The Kid 24
                  Lucky guys.

                  Man **** BB… They dont have my pre-order in stock!! HTF does that happen with a pre-order??
                  Sorry to hear that. I've been preordering all my games from my local BB for years and only had great experiences. I walked in just after 1000L today and picked up the Captain Edition. When she grabbed mine, I noticed about 20 on the shelf, so seems like a good number of people thought the same way we did.

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                  • The Kid 24
                    It's Show Time!
                    • Jan 2007
                    • 14762

                    #10
                    Re: Captain Edition: PS5 redeem code put in but no....

                    Originally posted by Cod
                    Sorry to hear that. I've been preordering all my games from my local BB for years and only had great experiences. I walked in just after 1000L today and picked up the Captain Edition. When she grabbed mine, I noticed about 20 on the shelf, so seems like a good number of people thought the same way we did.

                    *** **** must be nice! Ive never had a problem until today! Of course!


                    Sent from my iPhone using Operation Sports
                    Milwaukee Brewers | Green Bay Packers | North Carolina Tar Heels | Wisconsin Badgers

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                    • sportomatic75
                      Pro
                      • Apr 2010
                      • 882

                      #11
                      Re: Captain Edition: PS5 redeem code put in but no....

                      Originally posted by Cod
                      Sorry to hear that. I've been preordering all my games from my local BB for years and only had great experiences. I walked in just after 1000L today and picked up the Captain Edition. When she grabbed mine, I noticed about 20 on the shelf, so seems like a good number of people thought the same way we did.
                      Target did a great job handling my preorder. I preordered Call of Duty Modern Warfare back in December from Best Buy and they lost my damn shipment preorder so I had to call them up to cancel it and get my refund to buy it elsewhere at Target. Unbelievable

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