My friend just came over with his xbox 1 (I have ps4). He spent over an hour trying to scan at his place and couldn't get it to work once... same issue as you. On the very first try at my place, nailed it... 6200 reference points. He did it again... Second time, nailed it again. 6100 points. 3rd time, 6500.
If the box is green when you're at a distance and loses you as you get closer, that means a light source is brightening up your face as you get closer. My guess is your TV. Dim it. If turning the brightness down doesn't work, then turn the backlight on your TV down. That's the setting that worked for me. My friend used his own xb1 in his place and my place. Hardware was the same. The only thing that was different was the lighting, and it worked right away in my house.

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