I finally got a good face scan on XBox One... here is what I did:
#1 - pull a white T-shirt over your head so that your hair and neck are covered and from the camera's perspective only your face is visible. You may need to pull the sides behind your ears so it can get the sides of your face. This solved my initial problem in which the game somehow thought my hair was my eyebrows and my eyes would appear on the face scan's cheeks. I didn't bother with a backdrop.
#2 - propped my iPhone with camera flashlight turned on beside the Kinect. I just pinned it between 2 DVD boxed sets so it stood up.
That's it. More than half my previous scans had my eyes on the cheeks and mouth on the chin. After doing these things, all my scans had everything in the right place and after a few scans, I got a decent result.
I have no idea how difficult it is to differentiate eyebrows, hairline, and eyes. I actually got a pretty decent scan when I put band aids over my eyebrows so it wouldn't read them as eyes - except yeah, my toon had bandaids over his eyebrows... but everything else looked good.
And yes, wtf is up with the character's lips. When I smile I look like a creepy mofo. Like I got punched in the lip.
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