NBA 2k17 for Xbox one freeze on startup screen

Collapse

Recommended Videos

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • takezo1584
    Rookie
    • Mar 2009
    • 195

    #1

    NBA 2k17 for Xbox one freeze on startup screen

    It's been a couple of weeks since I'm having issues to start my game. Is anyone with the same problem?

    It freezes on different screens, the teams logo, the main gray one, the video were Chris Paul appears...

    It's starting to get really frustrating and I am afraid something is going to happen and I'm going to loose all my saves and progress...


    Enviado do meu iPhone usando Tapatalk
  • Aby777
    Rookie
    • Oct 2008
    • 87

    #2
    Re: NBA 2k17 for Xbox one freeze on startup screen

    It happened to me but uninstalled the game and installed back problem solved.

    Comment

    • hanzsomehanz
      MVP
      • Oct 2009
      • 3275

      #3
      Re: NBA 2k17 for Xbox one freeze on startup screen

      Try clearing the reserve space for 2k17 under 'manage game' settings. I think you need to click start on the title of the game then you'll find the option. Then choose reserve space and choose clear 2k17 reserve space. Do not click on your user profiles in this options menu.

      Sent from my SM-T330NU using Tapatalk
      how could I lose? im playing by my own rules..

      Comment

      • mrchiggs
        Pro
        • Sep 2005
        • 511

        #4
        Re: NBA 2k17 for Xbox one freeze on startup screen

        Yeah I did this 2 weeks ago, and it corrupted my saves. Lost myplayer and all. Just did it again today. smh

        Comment

        • saunupe1911
          Rookie
          • Aug 2012
          • 71

          #5
          Re: NBA 2k17 for Xbox one freeze on startup screen

          Agreed this is ridiculous. I can no longer play the game. 2k fix this!!!!

          Sent from my LG-H910 using Operation Sports mobile app

          Comment

          • takezo1584
            Rookie
            • Mar 2009
            • 195

            #6
            Re: NBA 2k17 for Xbox one freeze on startup screen

            It's pretty unfair to lose the saves and your history. I have 400 cards on my team. I cannot imagine how they would fix that


            Enviado do meu iPhone usando Tapatalk

            Comment

            • PrynceKee
              Rookie
              • Jun 2003
              • 225

              #7
              Re: NBA 2k17 for Xbox one freeze on startup screen

              I was just coming to post this. I hope my player isn't corrupted or I'm done with NBA2K...

              Comment

              • PrynceKee
                Rookie
                • Jun 2003
                • 225

                #8
                Re: NBA 2k17 for Xbox one freeze on startup screen

                Originally posted by hanzsomehanz
                Try clearing the reserve space for 2k17 under 'manage game' settings. I think you need to click start on the title of the game then you'll find the option. Then choose reserve space and choose clear 2k17 reserve space. Do not click on your user profiles in this options menu.

                Sent from my SM-T330NU using Tapatalk
                Thanks this actually worked...

                Comment

                • qcjr45
                  Pro
                  • Jan 2011
                  • 638

                  #9
                  Re: NBA 2k17 for Xbox one freeze on startup screen

                  Just clear reserved space & u should be fine but don't hit cancel when the screen loads up u will lose everything it happen to me

                  Sent from my Z981 using Tapatalk

                  Comment

                  • hanzsomehanz
                    MVP
                    • Oct 2009
                    • 3275

                    #10
                    Re: NBA 2k17 for Xbox one freeze on startup screen

                    When you clear reserve space: you do need to wait for your data to be retrieved / restored to the game's local reserve space on the drive.

                    I'm not sure how cancel destroys the files because they should be available still server side but I always wait it out. I'm not sure what causes the restore of the reserve space to take over 5 minutes or even 5 minutes.

                    I have 30mbits service and this whole process is usually complete within 2 minutes for me.



                    Sent from my SM-T330NU using Tapatalk
                    how could I lose? im playing by my own rules..

                    Comment

                    • Flightwhite24
                      Hall Of Fame
                      • Jul 2005
                      • 12095

                      #11
                      Re: NBA 2k17 for Xbox one freeze on startup screen

                      Looks like I just lost everything. Haven't been able to play my Season save in 3 days. Did the clear cache with no success.


                      Sent from my iPhone using Tapatalk
                      The poster formerly know as "FLIGHTWHITE"

                      Comment

                      • SavoyPrime
                        Rookie
                        • Jan 2012
                        • 400

                        #12
                        Re: NBA 2k17 for Xbox one freeze on startup screen

                        Just clear the reserved space and that will fix your problems. I had the same thing going on until I Google'd the issue.

                        Comment

                        • RSG Montoya
                          Rookie
                          • Oct 2016
                          • 27

                          #13
                          Re: NBA 2k17 for Xbox one freeze on startup screen

                          i have this problem like everyday since 3 - 4 weeks i deinstalled the whole game last week so it worked until yesterday without problems now i´m sitting here the same thing again, okay when i remove the reserved space the game starts normal but i´m sick of waiting 5 - 10 minutes until my files are uploaded from the 2k servers

                          i have the digital xbox store edition

                          Comment

                          • RainZ
                            Rookie
                            • Aug 2003
                            • 260

                            #14
                            Re: NBA 2k17 for Xbox one freeze on startup screen

                            Having this problem, yet again, wtf is going on here this year??
                            You would think people not being able to start the game at all would be something you would put out even a hotfix patch for asap right..?
                            Sim. Ball. Only.

                            Comment

                            • Finepanther
                              Rookie
                              • Feb 2014
                              • 151

                              #15
                              Re: NBA 2k17 for Xbox one freeze on startup screen

                              Having same issues here for the last month. No word from 2k if they are going to fix it.

                              Comment

                              Working...