MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k Dev

Collapse

Recommended Videos

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • joepatowski
    Rookie
    • Aug 2017
    • 249

    #76
    Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

    I feel like I de-railed this thread from what it was really meant to be. This thread is not a "Bash 2k" thread. This was a thread where we could post bugs and issues so that the developers at 2k could use the server logs to fix issues quickly and efficiently.


    After re-reading everything I wrote, I was very one-sided (for the MLO Community) and left out all the important aspects of our developer discussion that let us know how the game was developed, how it works, why certain things don't work and what they can do to fix it, etc. If you want to listen to our conversation, it's listed on page 9 under the dropbox link and the recording I think starts around 2.5 hours.


    Let's not continue to bash 2k. The developer talks with me every day on the issues being posted in the thread and I know that he's doing everything possible to fix our issues.



    Let's get this thread back on track and continue to submit your bugs, disconnects, and issues inside MLO and I will keep giving them to the developer.


    Currently, the developer is working with the server engineers to find out why we are experiencing slowness when it comes to entering a league, game disconnects, etc. and we have the full attention of the server engineers who are currently working on MLO.


    Keep the bugs/issues/disconnects coming as it gives them more information for the server log. However, let's keep the bashing of 2k and their developers out of this thread. We honestly don't realize how hard their working right now to fix this MLO issue, which is the sole reason why the developer reached out to us.


    Keep hope alive everyone. We are making progress.

    Comment

    • Dlee3
      Rookie
      • Mar 2015
      • 126

      #77
      Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

      Originally posted by joepatowski
      I feel like I de-railed this thread from what it was really meant to be. This thread is not a "Bash 2k" thread. This was a thread where we could post bugs and issues so that the developers at 2k could use the server logs to fix issues quickly and efficiently.


      After re-reading everything I wrote, I was very one-sided (for the MLO Community) and left out all the important aspects of our developer discussion that let us know how the game was developed, how it works, why certain things don't work and what they can do to fix it, etc. If you want to listen to our conversation, it's listed on page 9 under the dropbox link and the recording I think starts around 2.5 hours.
      Hey good stuff! I watched the stream and those issues was basically the same issues when had with our last two off-season. I think we have to try to do it earlier unfortunately, if there still no update to the server.

      Comment

      • joepatowski
        Rookie
        • Aug 2017
        • 249

        #78
        Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

        Originally posted by Dlee3
        Hey good stuff! I watched the stream and those issues was basically the same issues when had with our last two off-season. I think we have to try to do it earlier unfortunately, if there still no update to the server.
        This is a big deal to 2k (just got off the phone with the developer). All hands are on deck to fix this.

        Comment

        • bucknut7
          Pro
          • Jul 2007
          • 962

          #79
          Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

          Originally posted by joepatowski
          Thank you this will be sent to the developer.
          Same thing tonight, from around 630 - 820 CST (and continuing). Pretty much couldn't get into MLO. If by some grace of god it allowed me in, the servers wouldn't let me do anything within the league. Tried editing some gear on a player and the thing essentially froze entirely.

          Reset the system. Was able to get into the league around 820. Tried starting a game and now "Syncing Recent Changes" for the past 10 minutes. This is after being able to play just fine early this morning.

          It seems like whatever problems we were having a couple weeks ago with MLO not working at peak hours is now impacting mine.
          Last edited by bucknut7; 11-05-2018, 10:18 PM.

          Comment

          • jk31
            MVP
            • Sep 2014
            • 2654

            #80
            Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

            Originally posted by joepatowski
            They stated this is a legacy issue (has happened for several years).


            However, they did say that if you give them the exact steps to take to try and make the issue happen, then they can check the server logs to see where the information isn't saving. But you would need to do list it step by step.
            ah thanks for the reply. So for him to have more Information, i should just get in the game and reproduce it onces for him with an exact time stamp? did i understand that correctly? right now i am on holidays, but as soon as i am back home, i will do that!

            Comment

            • PopcornJones77
              Rookie
              • Aug 2015
              • 355

              #81
              MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k Dev

              Originally posted by joepatowski
              Thank you for recording this disconnect. Trust me, i know how frustrating it is with the drops but you are making a difference just by letting the dev know this information.


              SYSTEM: PS4
              PSNs: popcornjones77 & reemodagreat
              DATE/TIME: Monday, November 5, 2018, at 11:27PM ET
              LEAGUE NAME FILE: 82Regular
              ISSUE: After making substitutions in timeout, game dropped in a fun, heated game with 4 minutes and 55 seconds left in regulation.

              Video here: https://www.twitch.tv/videos/332239655?t=4287s

              Heartbreaking. That this happened again felt like a punch in the nuts.




              Sent from my iPhone using Tapatalk
              Last edited by PopcornJones77; 11-06-2018, 02:32 AM.
              Primary PSN: PopcornJones77
              Secondary PSN: FactChecker77

              Twitter: @PopcornJones77

              Comment

              • ataman5
                MVP
                • Jun 2007
                • 2620

                #82
                Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

                SYSTEM: PS4
                PSNs: ogzhnynya
                DATE/TIME: Sunday, November 4, 2018, at around 22:00 (UTC +3)
                LEAGUE NAME FILE: TSBT 35. Sezon
                ISSUE: Couldn't get in or get out of the league, match invite couldn't be sent even if you keep pressing X.


                PS: Joe you're doing whole lot of work mate, all props to your and devs dedication . Thank you all.
                Last edited by ataman5; 11-06-2018, 08:15 AM.

                Comment

                • joepatowski
                  Rookie
                  • Aug 2017
                  • 249

                  #83
                  Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

                  Originally posted by jk31
                  ah thanks for the reply. So for him to have more Information, i should just get in the game and reproduce it onces for him with an exact time stamp? did i understand that correctly? right now i am on holidays, but as soon as i am back home, i will do that!

                  Yep, timestamp, gamertag, league name, and if you could just walk him through the process of your changes (step 1. enter league. step 2. go to controller settings, etc.) this will help him reproduce the bug and see where it's being hung on the server.

                  Comment

                  • joepatowski
                    Rookie
                    • Aug 2017
                    • 249

                    #84
                    Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

                    Originally posted by ataman5
                    SYSTEM: PS4
                    PSNs: ogzhnynya
                    DATE/TIME: Sunday, November 4, 2018, at around 22:00 (UTC +3)
                    LEAGUE NAME FILE: TSBT 35. Sezon
                    ISSUE: Couldn't get in or get out of the league, match invite couldn't be sent even if you keep pressing X.


                    PS: Joe you're doing whole lot of work mate, all props to your and devs dedication . Thank you all.

                    Appreciate it man. Also, we are all seeing the same thing as far as what's going on with the league in the evening. They are already working on it as well as disconnection issues. I'll keep you posted. This seems to be a MLO wide issue.

                    Comment

                    • nddot
                      Pro
                      • Sep 2012
                      • 611

                      #85
                      Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

                      Same s***, different day


                      SYSTEM: PS4
                      PSNs: trap_bauer
                      DATE/TIME: Tuesday, November 6, 2018, at around 23:30 (utc+1)
                      LEAGUE NAME FILE: red / nba 2k19 league and others
                      ISSUE: Can't get in or get out of the league, match invite couldn't be sent even if you keep pressing X.
                      "I just wanna be heaaaaaaaaard"

                      Comment

                      • joepatowski
                        Rookie
                        • Aug 2017
                        • 249

                        #86
                        Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

                        Those with issues getting in/out of league, can you test again and let me know? If you can’t get in at all, send me your info. Talking to dev now.

                        Comment

                        • bhzmfia14
                          Rookie
                          • Oct 2009
                          • 172

                          #87
                          Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

                          Originally posted by joepatowski
                          Those with issues getting in/out of league, can you test again and let me know? If you can’t get in at all, send me your info. Talking to dev now.
                          Dealing with a similar issue as well. Also, having some trouble with removing individuals at times.

                          Syncing times are still terrible too.


                          SYSTEM: PS4
                          PSN: bhzmafia14
                          League: League of Tiers

                          Thank you for your help.
                          PSN: bhzmafia14

                          Comment

                          • joepatowski
                            Rookie
                            • Aug 2017
                            • 249

                            #88
                            Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

                            Devs flushed the MLO servers about 30 min ago. However Xbox live servers now messing up lol.

                            I Had 2k still up and league was buttery smooth.

                            The developer did say that flushing the MLO server could also fix the offseason/ fantasy draft issue, but this has not been tested. If anyone wants to try and test this, please do so and report back. I can say without a doubt that the league is running much smoother.

                            Edit: Xbox live servers up. If you test offseason and/or fantasy draft, test with multiple users (not just cpu) and report back.
                            Last edited by joepatowski; 11-06-2018, 11:58 PM.

                            Comment

                            • robertjkeeton40
                              Banned
                              • Nov 2018
                              • 9

                              #89
                              Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

                              Any news of an upcoming Patch for players appearances updates??

                              Comment

                              • jk31
                                MVP
                                • Sep 2014
                                • 2654

                                #90
                                Re: MLO Community: Post Issues/Errors/Disconnects Here - Communicated Directly to 2k

                                Originally posted by robertjkeeton40
                                Any news of an upcoming Patch for players appearances updates??
                                wrong Thread....

                                Comment

                                Working...