NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help

[bigchromedog]

Re: NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help

mk name I think is:
Bigchromedog

email addy:
[email protected]

[LD2k]

Re: NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help

UPDATE:

The "Reset Password" feature should now be working properly. Please use this feature and let me know if you recieve the e-mails to change passwords for your accounts.

You can access this by:

1. Going to the in-game menu
2. Pressing the right thumbstick to access the menu
3. Go down and select "FEATURES"
4. Go down and select "My2K"
5. Select "My2K ACCOUNT"
6. Go down and select "Reset Password"

Let me know if this process sends you out a new password (and POSSIBLY a new verification)

[ahayz]

I am now getting link is invalid

ahayz33

[stlpimpmonsta]

Re: NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help

anyone else having issues doing the YT account thing? Keep geting this error page telling me i have to enable cookies and when i do nothing changes.

[jmmontoro]

I'm still not getting any emails. When I open My2K Account, everything is empty except username, is that okay?
Username is: jmmontoro
Email is: [email protected]

[hdx]

Re: NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help

nop doesnt work for me

[LD2k]

Re: NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help

If you've posted, I've resent for ALL posters up to this point.

A few things I'd like to point out:

List of users that did NOT show up in our database:

• kingofthecouch
• [email protected]
• [email protected]
• Treize2k
• Cav23
• DazzaDogg (also make sure to include "-" when you enter Kings code)
• wood712
• Cjocan
• goknicks20011
• Tambonbon
• Fli3333
• soysauceNC
• mcgillmaine
• [email protected]

Also the following posts WILL BE SUBMITTED to our team to fix the issue(s):

anyone else having issues doing the YT account thing? Keep geting this error page telling me i have to enable cookies and when i do nothing changes.

OK I received the email last night. I accepted & used the link for TMar but on my game the account says MasterTMar. What should I do. I would like to use my primary name(TMar), not my secondary(MasterTMar). Both times I set it up, I used the same email address.

SuperMario_29 (verified it through my email, but it didn't save in game)

SuperMario_2931 (saved in game and verified)

I verified two because the first one didn't save in the game and it made me do it over. Is this a problem? In the game the SuperMario_2931 is the id that is saved and it won't let me change. Will this be a problem, or am I good to go?

CHRIS PLEASE HELP ME!

My MY2K Account Is All Screwed Up...When I Try To Make Any Changes It Tells Me To Enter My Password But When I Do It Keeps Saying That My Password Is Incorrect When I Know For A Fact That Its Not...Then When I Select Reset Password I Never Get Any Email In My Inbox Or Spam...Its Acting Like I Never Created A MY2K Account In The First Place Because All The Fields Are Blank Including My Favorite Team And I Cant Just Start Over And Create A New MY2K Because I've Already Earned The A 2K To Call My Own Achievement So It Wont Let Me!

Please Help Me This Is So Frustrating!

MY2K Account Name Is heavee j (And By The Way If You Can, Could You Please Change My Account Name From All Lower Case Letters To All Caps Please, I Would Really Appreciate It - HEAVEE J)

And My Email Is [email protected]

Thank You,

HEAVEE J

My 2k account name is Dazz and my xbox live username is King DazzaDogg my email is [email protected]

But this is for Another question (kinda related), with the kings and run tmc teams unlock code, mine doesn't work do I need to activate my account first or what I know I've typed it in right.

I verified two accounts but only the 2nd account worked in the game. Is this a problem that there are two accounts linked to my email address (especially because the first account is the one that didn't save). Please respond. I'll just run with the 2nd account because it's verified and won't let me change it in the game if it's ok.

I completed the registration the first time with the username SuperMario_29. NBA 2k12 booted me at the end of the process and it never saved on my account. I had to redo it with SuperMario_2931 and completed the registration for that one (I think). I just want to make sure I didn't do something wrong because I completed and verified two registrations under the same email address and only one worked in the game for me (the 2nd one). Please get back to me 2k.

LD2k .. ok I got the email and when I go to the part that says If you did not create a My2K Account, click here... I click that and it tells me the link you clicked is invalid. Still have aceguy78 greyed out at the top where you login to your my2k account. Still wont let me delete or try logging in with a different name. ... :-/ I am on the ps3 version

I have a question for the 2k guy here. When I first signed up it booted me during the end of the process and an email still got sent that I accepted. When I tried to sign back in online. It made me go through the process again and I couldn't retrieve my username for "My2k" and I had to enter a different one and that time it worked. Is it going to be a problem that there are two accounts created to my same email address? This whole thing has me confused.

[LD2k]

Re: NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help

Ayo straight up this is how customer service should be done. No one said problems wouldnt arise with these games. But i luv how to 2K attacks the problem head on. PROPS TO U 2K

Thank you.

Also, CHECK SPAM FOLDERS.

[jmmontoro]

Just activated! Thanks a lot LD2k, this is the way support should work everywhere!

[dsan88]

Re: NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help

email was sent to me and once i hit "allow" on facebook, it linked me to this google account thing..do i need a google account? and please send me the email again

username: ahcla88

thanks

nevermind that google account thing...my nephews account was logged in..i just need the email again please

[xRay]

xRay (resetting Password didnt help)

[kevinc]

Re: NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help

Got my verification this morning. Probably about 12 hours after I first logged in. Using a yahoo email.

No issues

Echoing the good customer service comments

[LD2k]

Re: NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help

Please let me know if the "Reset Password" is or is NOT sending an email.

I will forward it to the team if it's not.

Thanks guys.

[Knighttime24]

My2k Account Username: SetPlayz

"Reset Password" has not sent me any emails. I've checked my spam folder.

[GIBE9612]

Re: NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help

Username Gibe9612
[email protected]
Thanks