Bug Report/Support

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  • Quigley2324
    Rookie
    • Jun 2011
    • 35

    #466
    Re: Bug Report/Support

    Yes, I tried it on both the cards and combine screens. When it's supposed to show the finished product, it just shows light where the card should be.

    Comment

    • Hee1kick
      Rookie
      • Aug 2014
      • 37

      #467
      Re: Bug Report/Support

      Originally posted by Quigley2324
      Yes, I tried it on both the cards and combine screens. When it's supposed to show the finished product, it just shows light where the card should be.
      That was happening to me the other day, no matter which device i used. A day or two later it worked again. Don't know why. Maybe it reset after I closed it completely; maybe it was just random. So, it isn't just you, and it prob isn't a big problem. Hopefully, you get it back quickly like i did.

      Comment

      • karlbressler
        Rookie
        • Oct 2014
        • 6

        #468
        Re: Bug Report/Support

        Anyone having problems with mynba2k15 app not loading a log-in for PSN for playstation? I can get xbox and steam, but PSN just spins with no login screen coming up.

        Comment

        • wyld
          Rookie
          • Mar 2014
          • 337

          #469
          Re: Bug Report/Support

          I recently combined 2 pairs of rares (one pair was maxed out, the other pair were at level 0). I wanted to use the rare pros to train another card, but they don't show up in my list of cards when I go through the training menu.

          Suggestions?

          Comment

          • wyld
            Rookie
            • Mar 2014
            • 337

            #470
            Re: Bug Report/Support

            Oh, I should also probably add that they aren't in season either...

            Comment

            • FrankD66
              Just started!
              • Oct 2014
              • 1

              #471
              Re: Bug Report/Support

              Having a big problem with my app. I can log in fine, but if I go to my team and pick quick game it says "You have reached the card limit". If I go to my cards it says I have 93/100. If I go to train, it freezes and forces my phone to restart. Anyway to fix this? I uninstalled, reinstalled, cleared all data/cache and nothing fixes it.

              Comment

              • md3883
                Rookie
                • Jan 2006
                • 28

                #472
                Re: Bug Report/Support

                Purchases in app do not transfer over to MYPlayer or MyPark
                Attached Files

                Comment

                • drix310
                  Just started!
                  • Oct 2014
                  • 3

                  #473
                  Re: Bug Report/Support

                  I have two rares Xavier henry fully maxed but when I press combine..no actions happen and my others card can combine but not this one and he's not in season or quick game!!!...what's wrong??

                  Comment

                  • Hee1kick
                    Rookie
                    • Aug 2014
                    • 37

                    #474
                    Re: Bug Report/Support

                    Originally posted by drix310
                    I have two rares Xavier henry fully maxed but when I press combine..no actions happen and my others card can combine but not this one and he's not in season or quick game!!!...what's wrong??
                    Make sure you are at the main menu screen. There is a tab that is ONLY for combining called "COMBINE." Try it from there. I had the same oversight. Here is the text from Catdaddy's release notes:

                    "You cannot Combine max level cards from the MyCards screen. Hitting the Combine button when you have 2 max level cards ready to combine will do nothing. You need to go to the main menu and select the Combine button from the side scrolling menu. From this screen you will be able to Combine the cards properly."

                    Comment

                    • drix310
                      Just started!
                      • Oct 2014
                      • 3

                      #475
                      Re: Bug Report/Support

                      Hee1kick thx much...now it makes sense why there's a combining button in the menu screen! Appreciated

                      Comment

                      • WeezyFBryant24
                        Just started!
                        • Mar 2014
                        • 3

                        #476
                        Re: Bug Report/Support

                        Just started a new season, 2 games in. Here are the first 2 games via screenshot.
                        Game 1:

                        Game 2:


                        How would these outcomes result in a 1-1 record?

                        Comment

                        • jigz87
                          Rookie
                          • Apr 2014
                          • 316

                          #477
                          Re: Bug Report/Support

                          Originally posted by Hornochse
                          I just got a mail from CD who told me I was just granted to receive 1 loyalty card instead of 5. this is so ridiculous as I had tons of legendaries... But they have to listen to their logs which seem not to function as they should. Time to stop playing this game and support this money-collecting guy. Bye guys!


                          Gesendet von iPhone mit Tapatalk
                          Take a screen shot of your top 15 then tweet it directly to CD. Seems it's not an isolated event and other people have had the same email. Hopefully you get cards soon.

                          Comment

                          • Turbojugend
                            MVP
                            • Sep 2013
                            • 2242

                            #478
                            Re: Bug Report/Support

                            I never got my UR Green & Parker, probably because I signed in on my Android device before the iOS release, where I had over 9,000 games played. Would be nice to be compensated for the missing cards, or is it already confirmed I'm SOL?
                            www.heyimbill.com | sports poster art and other cool stuff

                            Comment

                            • Kazeyonoma
                              Rookie
                              • Oct 2014
                              • 259

                              #479
                              Re: Bug Report/Support

                              On September 8, 2014, we will rank your Deck Strength. Based on your Deck Strength you will receive rewards from one of the 5 tiers below
                              chances are you're account didn't have all these legendaries on it when they captured your account on September 8th. That's why they go by logs and not screenshots. You can't get mad at them when they were clear about how they were going to distribute the cards.

                              Comment

                              • jigz87
                                Rookie
                                • Apr 2014
                                • 316

                                #480
                                Re: Bug Report/Support

                                Originally posted by Kazeyonoma
                                chances are you're account didn't have all these legendaries on it when they captured your account on September 8th. That's why they go by logs and not screenshots. You can't get mad at them when they were clear about how they were going to distribute the cards.
                                Mate, your argument is floored. Go have a look in the other thread where you posted and see how you got schooled so I don't have to repeat it.

                                Comment

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