Vicious network issues

[apos1914]

Re: Vicious network issues

I do experience does crashes on all systems (iOS, Android, Emulator ...) maybe it is related to the location?

I live relatively close to you (Basel) and didnt experience any network issues yesterday.

[Melcho]

Re: Vicious network issues

How can a bot buy a player in AH? And more so, how can it snatch all the good deals?

Whilst I haven't heard of this happening (yet) - it is of course possible to achieve.

[Dextro]

Re: Vicious network issues

Take a look at FIFA, it is full of Auto-Buyers and stuff like that. If you place a card under value it is gone in seconds.
Or they will bid to a certain stage etc.

[NWGameDad]

Re: Vicious network issues

To address the two concerns raised...

The network issues yesterday I wasn't aware of until today just because I wasn't online yesterday. I need to speak to our server engineers to see what happened. My guess is one of the servers went down (we have many running) which is why some experienced a problem, and others didn't. That is a guess though.

For botters, we are in an ongoing battle with botters, cheaters, etc. we stamp down one method and they find a new one. That doesn't mean we are not fighting the problem. Many times we do not publicly disclose what we do since that just gives them clues on new ways to get around our security measures. Know that we continually fight the issue of non-human players. It is against the EULA and TOS to use bots in the game, so if you're doing it and get caught you will be banned.

[Dextro]

Re: Vicious network issues

To address the two concerns raised...

The network issues yesterday I wasn't aware of until today just because I wasn't online yesterday. I need to speak to our server engineers to see what happened. My guess is one of the servers went down (we have many running) which is why some experienced a problem, and others didn't. That is a guess though.

For botters, we are in an ongoing battle with botters, cheaters, etc. we stamp down one method and they find a new one. That doesn't mean we are not fighting the problem. Many times we do not publicly disclose what we do since that just gives them clues on new ways to get around our security measures. Know that we continually fight the issue of non-human players. It is against the EULA and TOS to use bots in the game, so if you're doing it and get caught you will be banned.

Thanks for the information

[SlightlySnaked]

Re: Vicious network issues

To address the two concerns raised...

The network issues yesterday I wasn't aware of until today just because I wasn't online yesterday. I need to speak to our server engineers to see what happened. My guess is one of the servers went down (we have many running) which is why some experienced a problem, and others didn't. That is a guess though.

For botters, we are in an ongoing battle with botters, cheaters, etc. we stamp down one method and they find a new one. That doesn't mean we are not fighting the problem. Many times we do not publicly disclose what we do since that just gives them clues on new ways to get around our security measures. Know that we continually fight the issue of non-human players. It is against the EULA and TOS to use bots in the game, so if you're doing it and get caught you will be banned.

Yeah, it really sucked. I had all day to play yesterday too and could not finish a single game. All the time and money I spent on Hot Streaks to get to my desired reward level all for nothing. I spent a bunch of money to get a useless Leg Westbrook and Leg Support. Pretty much turned me off of this game. I put in a few tickets with support, but from what I have heard around here, I should not expect to hear much back. With that said, maybe it is time to find a new game to spend my time and resources on. I will keep the boards posted on whether or not anyone reaches out to me or not.

-Snake

[nzjase]

Re: Vicious network issues

Thanks for the reply NWGameDaddy. I am glad you are looking into it.

FYI this happened last RC too but just not quite as bad and flicking WIFI off seemed to help.

Yesterday the server issues were out of control, I nearly walked away and thought to hell with it but instead the last two hours I persevered through every second game not counting / timing out as I had worked my *** off for my dupe Westbrook (even though it was Star Ibaka that was the aim) and didn't want to lose those cards and got thankfully I got there in the end.

However if this continues to happen, and this isn't a threat just a fact, I will probably have to walk away from the game as too much time, money and effort is dropped into this game to have it continually impacted by something like these server issues.

I think the big problem is there was no one about to respond or deal with this issue yesterday so a large number of us were left hanging. Given Sunday of a RC event is probably your busiest day (just a guess) I think more support from CD should be available to trouble shoot this type of thing.

Anyway thanks again for the response and I am glad it is being looked into.

Cheers
Jase

[unreal_insan1ty]

Re: Vicious network issues

yep, I dropped down to 1660 after being really safely in at least Pro Legendary Westbrook range all RC in the last few hours because I had to hard exit the game and restart it every time I got the waiting on network thing

[richie_r1ch]

Re: Vicious network issues

It was awful at the end. This was the most I had grinded on this game before and bought a ton of hot streaks, I was lucky to still get a Legendary Westbrook but missed out on the Leg Support by only 150 spots. The last three hours were hell, each game was taking almost 5 minutes after constantly restarting the app and turning the net on and off after every game.

[popsicle1228]

Re: Vicious network issues

I am an IOS user and the network is still operating very poorly. It was good on Monday, but yesterday and today have been brutal. Anyone else experiencing this?

[joenuts83]

Re: Vicious network issues

I am an IOS user and the network is still operating very poorly. It was good on Monday, but yesterday and today have been brutal. Anyone else experiencing this?

Its working great on Android, i cant play on ios since i have an original ipad and the game requires like ios 92 or something. im still on 5.0, dang you apple and your terrible device support.

[troblems]

Re: Vicious network issues

I haven't had major problems since last Sunday when the servers were absolutely terrible.

The occasional lagout after winning a quick match is still frustration though