Have you been unfairly banned like me?

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  • MrDavison
    Pro
    • May 2015
    • 705

    #1

    Have you been unfairly banned like me?

    I always wanted to start a thread, but not with this in mind.

    I was locked out of my account on myteam mobile 2k16 today. I cannot understand why I would have been. I have been a loyal, rule-following player since November 2014. I played about 20k games in 2k15 without an issue. I have about 6100 something wins and 300 losses in this years version. I am diligently emailing support to resolve this issue, but who knows when I will get a response.

    I have heard of several people like me also being unfairly locked out of their accounts this year and the explanations they get from CD tech support are not sufficient in helping to understand why these account lockdowns are occurring. I thought I would start a thread to make it very visible and bring awareness to anyone from CD to see that they are unfairly banning people without giving any explanation as to why. I don't think it's fair to drop the hammer when there's no clear reason why. We lose progress in our seasons, we are locked out of weekend events and for people who have their accounts restored, there is no explanation as to why they were locked out.

    You can add your thoughts as well if you have been locked out like me for no reason. It is very frustrating.
    IGN: MrDavison

    QG Tier: IC++
    Champions Tier: IC
    Top 25 Tier: IC
  • etched Chaos
    Pro
    • Feb 2010
    • 800

    #2
    Re: Have you been unfairly banned like me?

    I too am locked out and haven't even considered cheating let alone actually done so. I've played since MyNBA2k14 and have been a fair player since day one, so am clueless as to why i could fall foul of their anti-cheating procedures.

    Comment

    • zeglove20
      Rookie
      • Nov 2015
      • 10

      #3
      Re: Have you been unfairly banned like me?

      Same thing for me, i woke up this morning to recharge my player in season and bammmm, your account is locked !!!

      Now who knows how long it will take them to unlock it

      Comment

      • etched Chaos
        Pro
        • Feb 2010
        • 800

        #4
        Re: Have you been unfairly banned like me?

        Also, my actual playing habits and current LU's aren't indicative of a cheater.

        4k games played (started day it released).
        Epic Season LU (I have two leg pros, both RC's)
        Epic RTTC LU
        I also have about 20k in RP's, if i was cheating I would certainly make sure I'm collecting the goals every single day.

        If I was a cheater I certainly wouldn't be playing with weak LU's and I certainly would be completing RP goals, every single day. I even reroll the 500 QG goal because I don't want to grind 500 QG's when RC's are the only events i grind that much.

        Comment

        • Kirsome
          Rookie
          • Sep 2014
          • 19

          #5
          Re: Have you been unfairly banned like me?

          Yes, same here.

          I played a few games this morning, then all of a sudden my account was locked. I never cheated. They need to fix this ASAP.

          Comment

          • sickmind
            Rookie
            • Dec 2004
            • 15

            #6
            Re: Have you been unfairly banned like me?

            Yes, this just happened to me. Makes no sense whatsoever. I made the mistake of actually giving this terrible company some of my business, that mistake won't be made again.
            Oakland A's - San Francisco 49ers - Golden State Warriors - Stanford Cardinal

            Comment

            • biggraymouse
              Banned
              • Aug 2015
              • 22

              #7
              Re: Have you been unfairly banned like me?

              I got locked out too. Im very sad to see that I was locked out. It happened right around when the servers were coming back on from the server maintenance. I was in the middle of a season. I have never cheated this game. I tweeted NWgamedad and he said my account was banned. I was just SICK over seeing him say that. I dont know why my account is locked out its so frustrating.

              I really thought he was a nice guy he tweets pretty nicely and politely but he didnt give me the time of day. It was very disappointing. I hope my account comes back on soon.

              Comment

              • tinlokcheung
                Just started!
                • Nov 2015
                • 4

                #8
                Re: Have you been unfairly banned like me?

                My account is locked out also....what happen???
                I have reported to the support team ... but no feedback at all....What can I do to get it fixed ???

                Thanks!

                Comment

                • circlefong
                  Rookie
                  • Apr 2015
                  • 27

                  #9
                  Re: Have you been unfairly banned like me?

                  I had the same issue with the same timing like all of you above. I also sent to 2K Support Team but so far no response yet. Same as all of you, I did not cheat, but got locked. So frustrated.


                  One thing I suspect is the issue related to the card drawing issue after the Quick Game. Over the last few days, I found I drew no cards after I completed a Quick Game occasionally. After I quick sold some cards in My Card, it is fine for some games but then drew no cards again. I felt like it is due to the cards are overflowing in AH. Just a guess.


                  Anyway, hope GameDad can resolve soon. I already forget my sure-win season and the RC in the coming weekend. Frustrated.

                  Comment

                  • Bisdaddy
                    Rookie
                    • Mar 2015
                    • 170

                    #10
                    Re: Have you been unfairly banned like me?

                    Boy this is disturbing to see. I'd think they would be more careful with the axe. They at least should come on the forums and say something instead of ignoring you guys. Hope you get access again soon.
                    IGN: Not Sure
                    Users I've had good deals with: Juliuscarl40, Vermouth, mnkc79, doherz, chamsdj, 5ko5, Grapeape216, CedricFP

                    Comment

                    • ken01
                      Rookie
                      • Jul 2015
                      • 13

                      #11
                      Re: Have you been unfairly banned like me?

                      I had this problem last week during the RTTC. Started a session, played one game, and then my account was locked (with the same error message). I emailed their support and they resolved it within a day. But they accused me of cheating, and told me this was a warning. I've been playing since '14 and have never considered cheating. I've only played < 3000 games since the game launched and am just in Epic tier, so I have no idea how they consider someone as a cheater - the support email never gave any details.

                      I feel for all of you, and hope they will resolve your issue soon.

                      Comment

                      • MrDavison
                        Pro
                        • May 2015
                        • 705

                        #12
                        Re: Have you been unfairly banned like me?

                        Originally posted by Bisdaddy
                        Boy this is disturbing to see. I'd think they would be more careful with the axe. They at least should come on the forums and say something instead of ignoring you guys. Hope you get access again soon.
                        Thanks man. This is why I made a thread about it. Not really just to whine, but to put it out there that they are dropping the ban hammer on innocent people and not have it get swept away in the main thread.
                        IGN: MrDavison

                        QG Tier: IC++
                        Champions Tier: IC
                        Top 25 Tier: IC

                        Comment

                        • MrDavison
                          Pro
                          • May 2015
                          • 705

                          #13
                          Re: Have you been unfairly banned like me?

                          Well my account has been restored.

                          I am unsure as to why I was accused of using a speed hack/bot (wouldn't have any idea how nor desire to use those anyway), but I appreciate getting a response from CD.

                          Like others have said, it's good that they ban people for cheating, but I am a little worried that I was cast into this net of profiles banned and if i'm swept into it again for no reason, i would think that would be troubling for the rest of you knowing that you can be accused of this without any honest idea of why they are determining this of your profile.

                          I understand they're not going to tell me what they think i was doing to cheat the system because they don't want their processes for catching true cheaters out there. However, i'm like...how fast do they think i was playing the game (I just mash fingers on the screen sometimes like the rest of you), did they see me enter in an authentication code wrong (which i hadn't even gotten any since the first RC)? To be honest, I had hardly played any quick games in the last few days since the last RTTC, I was so burned out of grinding (for free, got only through the first jalen rose with only a 4k pack of HS) during that event that i couldn't bring myself to do it.

                          Anyways, glad to be back, sad to be lumped in and accused of cheating by CD and some OS users, and here we go with RC and hopefully i'm not caught in this mess ever again.
                          IGN: MrDavison

                          QG Tier: IC++
                          Champions Tier: IC
                          Top 25 Tier: IC

                          Comment

                          • Bilo
                            Rookie
                            • Feb 2015
                            • 40

                            #14
                            Re: Have you been unfairly banned like me?

                            I'm happy for you guys...
                            Good Transactions:

                            catch22_22_22, waterloo 24, yiy1156, A.K.A Thomas

                            Comment

                            • zeglove20
                              Rookie
                              • Nov 2015
                              • 10

                              #15
                              Re: Have you been unfairly banned like me?

                              Originally posted by MrDavison
                              Well my account has been restored.

                              I am unsure as to why I was accused of using a speed hack/bot (wouldn't have any idea how nor desire to use those anyway), but I appreciate getting a response from CD.

                              Like others have said, it's good that they ban people for cheating, but I am a little worried that I was cast into this net of profiles banned and if i'm swept into it again for no reason, i would think that would be troubling for the rest of you knowing that you can be accused of this without any honest idea of why they are determining this of your profile.

                              I understand they're not going to tell me what they think i was doing to cheat the system because they don't want their processes for catching true cheaters out there. However, i'm like...how fast do they think i was playing the game (I just mash fingers on the screen sometimes like the rest of you), did they see me enter in an authentication code wrong (which i hadn't even gotten any since the first RC)? To be honest, I had hardly played any quick games in the last few days since the last RTTC, I was so burned out of grinding (for free, got only through the first jalen rose with only a 4k pack of HS) during that event that i couldn't bring myself to do it.

                              Anyways, glad to be back, sad to be lumped in and accused of cheating by CD and some OS users, and here we go with RC and hopefully i'm not caught in this mess ever again.
                              What did you do to get your account restored ?
                              Cause it's been 24 hours for me and i still cannot access the game.
                              Did you get a rrply by email ? or something ?

                              Where did you go for support ?

                              Comment

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